Full Time Job

Salesforce Developer / Admin

Warner Media

Burbank, CA 09-23-2021
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  • Paid
  • Full Time
  • Mid (2-5 years) Experience
Job Description

The Salesforce Developer/Admin is a hands on role, reviews, evaluates, designs, develops and maintains multiple applications within the Salesforce platforms, draws on their skills developing secure, high quality, high-performance solutions that maximize the potential of the Salesforce platform.


• Technology Partnership: Work with the WMTO Salesforce COE team to deliver high quality support and solutions that bring value to the business and statutory or regulatory compliance directives. Promote WMTO Technology services and capabilities. Understand the market, business priorities and competitive issues and advantages.

• Technology Roadmap: Work with WMTO Director to contribute to the comprehensive Technology Strategy Roadmap for the entire Salesforce COE portfolio.

• Technology Developer/Admin: Develop quality code and configuration solutions, working with application development teams through technical reviews, well documented requirements and design recommendations. Provide team input during projects, proof of concepts and act as a liaison across the functional and technical teams during solution implementations. Assist in admin support across the Salesforce COE portfolio. Collaborate with architecture teams to ensure solutions compatibility with WMTO Tech standards.




who assignS work to this position? (LIST titles)
• WMTO – Director

TYPES OF DECISIONS MADE BY THIS POSITION? (Describe ability to exercise discretion):
• Oversight - Decision making in technical task, technology approach, direction and standards-compliance areas
• Escalations – Decisions regarding Salesforce Platform risks & issues and required escalation communications

FACTORS PRIMARILY INFLUENCED BY THIS POSITION? (Describe ability to exercise discretion):
• Estimation – Capable of providing technical options of varying Level of Efforts (LOE)
• Technical approach – Makes decisions to ensure technically accurate and appropriate solutions, enlists consensus from Salesforce Technical team

• Increased Workstreams Spend
• Consultant support when needed

SUPERVISORY RESPONSIBILITIES: Indicate Yes (Y), No (N), Or Recommends (R)

Supervises other employees? (N)

Makes employment decisions? (N)
• Hire: N
• Performance: N
• Compensation: N
• Discipline: N

If another position must approve employment decisions, please indicate title:


Work Experience

• 4+ years of experience in implementing and supporting Salesforce system implementations in a multi-shared-org ecosystem
• 3+ years of experience team(s) responsible for strategic planning, Technology relationship management
• Experience with design and execution of technology best practices
• Experience working with cross matrixed teams, local and offshore
• High-degree of commitment, independence and self-motivation; enthusiasm for challenging work
• Proven ability to influence cross-technology teams without formal authority

Highly Desirable
• Experience in management of major projects including:
• Multiple simultaneous workstreams and development teams
• Iterative agile projects with ongoing releases
• User Acceptance Testing
• Change Management / Training focus
• Experience in Media & Entertainment Industry

Education, Professional Training, Technical Training or Certification
• Salesforce Certification with 3-5 years of experience with Salesforce Platform
• Platform Developer I
• Platform Developer II
• Platform App Builder
• Salesforce Administrator


• Proficiency with 4-5 years of experience with a Salesforce Platform
• 3-4 years of experience with Lightning, Web Components, Apex, Java, Visual Force, Community sites and Complex Security models
• 2-3 years of experience with Salesforce administration and configuration
• Strong Expertise in configuring Custom Objects & Fields, Validation Rules, Workflow's, Process Builder, APEX Sharing rules, Flows & Approval Processes & Reports and Dashboards
• Environment experience including Force.com IDE, SOSL, SOQL and Web Services
• Experience in deployment/ packaging using Change Sets, Eclipse, Ant scripts & Metadata API
• 2-3 years of experience in designing and developing Integration Solutions using Web Service API's, REST and SOAP API 's
• Experience with data loads using Bulk API's
• Experience with full cycle SFDC implementation, from design through deployments
• Knowledge of Agile methodology and sprint-based project delivery
• Ability to work closely with functional team to understand business needs and technical teams to deliver system architecture and code that meets business requirements
• Ability to guide business assessments with key stakeholders to deliver best in class requirements, documentation that meet technology needs and support targeted growth
• Ability to guide team(s) to ensure application configurations are of highest standard & meet business needs
• Ability to help mitigate any potential roadblocks for the teams as well as anticipate potential project related problems
• Maintaining a productive working environment for the team(s)
• Responsible for obtaining accurate estimates for functional and technical designs, development and testing and training efforts
• Ability to consistently make timely decisions and balancing systematic analysis with decisiveness, even in the face of complexity
• Self-motivated and able to work with little supervision
• Ability to take the initiative to get things done
• Evokes creative and innovative thinking from team members while helping executing roadmaps, plans, documentation and projects.

Highly Desirable
• Functional knowledge of the following systems and processes:
• Salesforce Data Management & Governance best practices
Other Requirements
• General office activities etc.
• Must be able to communicate effectively and tactfully with all levels of personnel, both in person, on the phone or in virtual meetings
• Must be able to pay close attention to complex detail and understand written and oral instructions
• Must be able to organize and schedule work effectively
• Must be able to work well under time constraints
• Must be able to handle multiple tasks with changing priorities, communicating changes in scope and schedule to all parties concerned
• Must be service-oriented
• Must be able to work independently
• Must be able to demonstrate resilience and reset quickly if/when encountering potential setbacks
• Must be able to communicate to offshore development team via communication tools
• Must be able to maintain confidentiality

Management has the right to add or change duties and job requirements at any time.

Jobcode: Reference SBJ-r1155y-3-236-239-91-42 in your application.