eCommerce Digital Content Manager

Job Description

The Job

Warner Bros. Consumer Products Inc. seeks an eCommerce Digital Content Manager for the NA eComm department. The eCommerce Digital Content Manager (DCM) role will manage the day-to-day operational activities of the Warner Media direct-to-consumer e-commerce sites. We are looking for a detail-oriented problem solver, with a customer first mentality that will help drive revenue & extend our world class brands and franchises in the e-commerce space.

The Daily
• Manages and maintains customer facing content on the branded owned & operated eCommerce stores for Warner Bros.
• Creates and publishes merchandising assets, product pages, and marketing initiatives
• Optimizes existing product detail content and customer communication across Warner Bros. owned & operated ecommerce sites, including but not limited to on-site marketing, email & acquisition campaigns
• Authors new product detail content on an ongoing basis across sites
• Creates, edits & implements design assets for onsite marketing & email to support merchandising conversion for consumer products
• Functions as key participant and driver of optimization testing across the sites
• Works with cross functional teams (engineering, merchandising, social, franchise, category, PR, and other digital content teams) to align on content initiatives across fan engagement platforms
• Works closely with other functional groups at WarnerMedia and with outside partners to implement merchandising and e-commerce initiatives
• Performs other related duties as required

The Essentials
• 4-5 years of experience in e-commerce technology operations as a content specialist or manager required
• Bachelor's degree in related field required
• In-depth knowledge and experience with online content management systems
• Previous experience in authoring written content, working in photoshop or similar application to edit product imagery & onsite marketing placements
• Exhibits high degree of ownership and accountability
• SEO expertise
• Strong communication skills & project management skills
• Must be able to lead work independently
• Familiarity with WB Brands a plus
• Must have a customer first mentality
• Ability to think 360 and be a detailed oriented problem solver

Jobcode: Reference SBJ-r0nm71-3-134-104-173-42 in your application.