Sr. Billing Analyst
Buenos Aires, Argentina
Responsible for contacting customers to facilitate the collection of outstanding balances. Daily reconciliation of receipts, for any research necessary to minimize the amounts not applied, and for gathering all the necessary documentation and leaving clear records in our systems. Close relationship with Sales, Legal, Contract Administration and management to solve collection problems.
Responsible for preparing and documenting all W.offs processes
Collection Agencies and Legal Offices
Responsible for creating and maintaining relationships with collection agencies or external law firms. Make sure that commissions / fees and other expenses are being paid to the collection agencies / legal offices in a timely manner.
Monitor and report all the activity that is being generated by these partners.
Accumulate and report customer account activity to monitor performance. (Conversations with customers, E-file update etc.). Responsible for assessing the risk levels per client for the Minimum Reserves Report and responsible for analysing the generation of aging from aging and disclosure. Follow the KPI´s and find ways to reach the regional goals (DBO, Accounts more than 120 days late)
Degree or equivalent in Business Administration
From 2 to 3 years of experience in Collections or Accounts Receivables
Above average skills in Microsoft Excel
Intermediate English Course