Telecom Analyst

Job Description

Your New Role...

This position is an integral part of the Business Operations team and will be responsible for providing expert telecommunication business management knowledge to the Operations & Engineering team as part of delivering solutions, coordinating and performing life cycle activities and driving effective telecommunications expense management.

Your Role Accountabilities...
Ordering and Provisioning Management
• Coordinate and actively manage the ordering and provisioning of telecom services for the Enterprise including all moves, adds and changes
• Track and communicate order status
• Effectively escalate issues with supplier organizations

Inventory Management
• Actively manage and track telecom asset inventory
• Maintain accurate inventory along with historical information about activities and billing

Invoice and Contract Management
• Performance of auditing and payment functions for supplier telecom invoices in a timely and accurate manner
• Ensure the recovery of credits and management of short-pay and no-pay decisions
• Monitor contractual commitments for a number of metrics including availability, billing accuracy, renewal terms, disconnects, termination liabilities, and audits
• Ensure for proper accounting of expenses
• Investigate irregularities and determine and bring to successful conclusion corrective actions

Telecom Expense Management
• Perform industry ''best practices'' telecommunications expense management for enhancing operational efficiency and identifying opportunities to contain costs
• Perform periodic audits of telecom service needs and remove excess or inappropriate services
• Champion savings initiatives
• Manage small telecom projects

Usage Management
• Track and audit usage metrics for allocation of costs to individuals, cost centers, departments or other defined spending category
• Recommend and implement strategies
• Provide reports as needed

Process Improvement
• Seek, recommend and implement opportunities for improvement in telecom business processes

Qualifications & Experience...
• 3+ years of experience in telecommunications billing, invoicing and analysis
• 3+ years global telecom experience3+ years supplier management experience
• Strong business analysis experience and financial acumen
• Strong attention to detail and organizational skills to keep up with multiple tasks
• Ability to work with limited direction. Strong communication skills
• Bachelor's degree or equivalent experience in telecom with experience in expense management, project management and supplier management

Jobcode: Reference SBJ-rjyq9b-3-144-240-141-42 in your application.