Technical Program Manager

Job Description

Technical Program Manager (Mid-level)

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Working in the Content Distribution Engineering (CDE) team, the Technical Program Manager role bridges the gap between business, product, and technology by overseeing technical relationships with WBD's internal and external content partners. You will serve as the liaison between our distribution partners and our internal engineering, product, and deal teams. You will lead integrations, review and analyse new partner specifications, and influence both our internal roadmap and the roadmap of our content partners.
WBD's business is growing through the expansion of these content distribution partnerships. This role faces new challenges every day as we work to build the systems and processes that exchange huge amounts of content across companies and continents.
This role requires close collaboration with teams and partners distributed across the globe; therefore, being an excellent communicator with the ability to influence key decisions in meetings, documentation, and all communication mediums is vital to your success. The Content Partner Onboarding team has staff in the US, UK, and India to provide the best possible support to our content partners and our development teams around the world.
Your Role Accountabilities...
• You will lead requirements gathering and technical integrations with third-party distribution partners, following WBD's business priorities.
• You will collaborate with our partners to ensure that our technical integrations preserve the best possible quality of content and quality of experience to the users of their platforms and services
• You will work with our distribution partners to ensure that WBD's interests are suitably prioritised on their development roadmap.
• You will take ownership of shared processes, reports, and communication channels, and work with the team to continuously improve such tasks, and train others on improvements for shared success.
• You will own the lifecycle of your onboarding programs, from scoping through delivery, and post-launch deliverables.
• You will collaborate with internal product and engineering stakeholders to identify features and improvements that can be made to WBD's non-linear supply chains to better support our third-party integrations.
• You will autonomously act as a representative of our team and organisation in partner and stakeholder communications.

Qualifications and Experience...
• At least 3 years of experience in Technical Account Management, Technical Program Management, or a comparable Engineering role
• Exceptional customer relationship and account management skills, including the ability to influence key technology decisions and robustly defend WBD's interests.
• Proven communication skills showcased through effective verbal, written, and interpersonal abilities.
• Experience leading complex, multi-disciplinary integrations and/or product deliveries involving multiple internal and external teams.
• Comprehensive understanding of the current global VOD ecosystem, industry standards and best practices
• Experience working with Telcos, Broadcasters and Direct-to-Consumer (D2C) platforms in the non-linear distribution space.
• Excellent communication and collaboration skills, with the ability to work effectively across time zones and with international teams from a variety of countries and backgrounds.
• Ability to thrive in a fast-paced, dynamic environment and effectively manage multiple priorities.
• Ability to align teams to maintain program progress statuses with a high level of accuracy.
• Experience in process creation, lean management, and continuous process improvement, with consistent utilisation of AI tools to improve communications and processes.
• Experience with agile development methodologies and project management tools such as JIRA and Confluence.
#Li-hybrid
Hybrid Working - This role is advertised as a Hybrid work model, that combines remote and in-office work, following our current company policy and to be agreed with your Line Manager. Subject to any applicable laws, WBD / your Line Manager reserves the right to change this working agreement where this is essential to business needs and upon reasonable notice to you.

Championing Inclusion at WBD
Warner Bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law.
If you're a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our accessibility page for instructions to submit your request.

Jobcode: Reference SBJ-j66wow-18-97-14-91-42 in your application.