Job Description
Warner Bros. Discovery is seeking an experienced Senior Technical Project Manager to lead the end-to-end delivery of IT and digital solutions for a new Harry Potter Studio Tour - in Shanghai, China. This role will oversee the deployment of cutting-edge retail, ticketing, F&B, and digital systems, ensuring seamless integration with Warner Bros. Discovery's global technology strategy. The ideal candidate will have a proven track record in managing complex technical projects in the APAC region, with strong communication skills and expertise in digital transformation, vendor management, and system implementation.
Key Responsibilities
Project Management (80%):
• Define and finalize project scope, budget, and timelines for the deployment of IT systems, including retail POS, ticketing, inventory, and WeChat Mini Program solutions.
• Manage end-to-end project lifecycles, from planning and development to implementation and post-launch support.
• Oversee hardware installations, including data ports and IT infrastructure, in collaboration with construction teams.
• Conduct risk and issue management, ensuring proactive identification and resolution of challenges.
• Manage vendor relationships, including contract negotiations, bidding processes, and service delivery.
• Ensure project deliverables align with Warner Bros. Discovery's global standards and local compliance requirements.
• Lead lessons learned sessions to drive continuous improvement.
Business Partnership and Analysis (20%):
• Collaborate with business stakeholders to deeply understand requirements for retail, F&B, ticketing, and digital platforms.
• Identify and evaluate market-leading solutions to meet business needs.
• Develop and propose integrated IT solutions that enhance guest experiences and operational efficiency.
Required Qualifications
• Bachelor's degree in E-Business, Information Technology, or a related field.
• Minimum of 7 years of experience in technical project management, with at least 3 years in the APAC region, preferably in a Multi-National Company
• Proven expertise in delivering digital transformation projects, including retail systems (POS, WMS), ticketing systems, F&B systems, Mini Program, and e-commerce platforms.
• Strong vendor and contract management experience, including bidding processes and compliance.
• PMP certification or equivalent, with a score above target preferred.
• Exceptional communication skills, with full professional proficiency in English and native proficiency in Chinese. Basic Japanese is a plus.
• Hands-on experience with WeChat Mini Program development and deployment is highly desirable.
• Ability to collaborate with cross-functional teams, including construction, finance, and business units.
Preferred Skills and Experience
• Bilingual proficiency in English and Chinese (Mandarin) with excellent verbal and written communication skills
• Experience in theme park or entertainment industry IT projects.
• Familiarity with integrated payment solutions and central business/data platforms.
• Strong understanding of local compliance requirements in China for IT and digital systems.
• Proven ability to manage budgets and coordinate with multiple vendors simultaneously.
Championing Inclusion at WBD
Warner Bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law.
If you're a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our accessibility page for instructions to submit your request.
Jobcode: Reference SBJ-vee5ew-18-97-14-91-42 in your application.