Sr. Product Manager, Watch Experience

Job Description

About WBD

Warner Bros. Discovery's DTC technology and product organization sits at the intersection of tech, entertainment, and everyday utility. We are continuously leveraging new technology to build immersive and interactive viewing experiences. Our platform covers everything from search, catalog, and video transcoding, to personalization, global subscriptions, and more. We are committed to delivering quality user experiences, ranging from video streaming to applications across connected TV, mobile, web and consoles. As a pure tech organization, we are essential to Warner Bros. Discovery's continued growth, building world-class products from the ground-up for our iconic brands like HBO Max, Discovery Channel, CNN, Food Network, HGTV, Eurosport, MotorTrend, and many more.

About The Role

Warner Bros Discovery Direct to Consumer (DTC), a division of WBD, is looking for a Sr. Product Manager to join our Watch Experience Team. Our team is responsible for looking after the experience ''once the user hits play'' on our DTC customer experiences engaged by millions across the globe. In this role you will focus on a few key initiatives including: Download & Offline Viewing, Chromecast & Airplay, Picture in Picture and Video Settings. As a Senior PM you will work closely with designers, engineers, program partners and business stakeholders to bring a deep understanding of the customer experiences that engage our audience. You will collaborate closely with your partners to design, prioritize, and oversee development of these experiences and bring them to life for our fans around the world. You will be responsible for defining and executing on the long term vision, strategy, and roadmap for our experience.

Day-to-day, you'll connect regularly with stakeholders across the company to gain a deep understanding of our content and customer experiences and collaborate closely with your engineering partners to become a subject matter expert on these experiences and the services that power them. You'll lead and motivate a dedicated, cross-functional team by communicating vision, authoring detailed requirements and specifications documentation, prioritizing the backlog, and coordinating regularly and clearly with partners and stakeholders.

As the ideal candidate, you're a driven, passionate advocate for your customers, your business, and your engineering partners with a sense of urgency to make things better wherever you are. You're always handy with a strong point of view, but you're open-minded and can admit when you're wrong. Your team's love working with you because you're a pleasure to be around and lead through inspiration and motivation rather than rules and hierarchies. A good story has made your way more than a good data point, but you've always got both at hand.

If this sounds like you, and you're excited to work with great people and the global leader in real life entertainment, we'd love to meet up!

Responsibilities

Become the subject matter expert on our experience and A services, how they integrate with other services and tools, and the end user experience they drive by leveraging technical knowledge and collaborating closely across engineering and product teams

Develop deep understanding of the customer, data, business, and industry

Set, articulate, and advocate product vision and strategy

Define and build consensus on meaningful metrics for success

Prioritize features and enhancements in story backlog

You lead by influence. You have a demonstrated ability to establish a product vision and strategy and to execute on it

You partner closely with architects and engineers to ensure large, complex, cross-team initiatives have sound technical foundations based on product vision and strategy ensuring the design and implementation solutions fulfill the necessary customer experience requirements.

Focus on understanding and articulating key value propositions for users that also deliver value to the business

You are comfortable translating product vision and customer experiences into requirements and acceptance criteria for technical partners, non-technical partners and stakeholders

You are passionate and not afraid to deep dive and gain an in-depth understanding of the technical and architectural details on the experiences you deliver

You have a deep sense of ownership by working across multiple stakeholders to aggregate requirements and understand their value in order to be able to collaborate in technical solution conversations, allocate engineering resources effectively, and align all stakeholders and leaders on priorities

Requirements

7+ years product management experience

You have experience in collaborating across and bridging gaps between product teams, design teams and engineering teams

You are familiar with the streaming industry and have experience in the video space

Comfortable with large scope and complexity: You drive features across more than one team, you have experience managing dependencies and stakeholders from external teams. You're able to take an ambiguous problem statement related to your subject-matter area to drive customer experience deliverables over multiple iterations to achieve the right outcome

Decision-Making: You are able to act as a representative for your area autonomously. Your decisions are consistent, data driven and formed by deep collaboration to prioritize what is critical for success

Execution: You have first-rate product management skills, including the ability to balance multiple, sometimes competing, priorities with date-driven timelines and a solid understanding of risk management. You have a strong sense of responsibility and ownership for the success of features from inception to rollout and maintenance. You have a company wide view of how your workstream impacts the bottom line and you constantly think about how to improve our ability to deliver next-gen DTC customer experiences.

Deep empathy for customers, engineering partners, and other humans

Exceptional written and spoken communication skills

Exceptional storytelling skills

Exceptional organizational and analytical skills

Strong user experience sensibilities

Strong experience with analytics & user research to drive decisions

Strong experience with Agile methodologies

Experience with Product Discovery, Design Thinking, Lean Product a plus

Experience as a designer, developer, data analyst or user researcher a plus

Must have the legal right to work in the United States

How We Get Things Done…

This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at www.wbd.com/guiding-principles/ along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview.

The Legal Bits…

In compliance with local law, we are disclosing the compensation, or a range thereof, for roles in locations where legally required. [TBD] salary per year. Other rewards may include annual bonuses, short- and long-term incentives, and program-specific awards. In addition, Warner Bros. Discovery provides a variety of benefits to employees, including health insurance coverage, an employee wellness program, life and disability insurance, a retirement savings

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Jobcode: Reference SBJ-rvvwym-3-147-67-34-42 in your application.