Sr Product Analyst, Onetrust Configuration

Job Description

Global Privacy Services is a centralized team of privacy professionals who work alongside lawyers, product and data teams to drive compliance across the entire enterprise. The team provides services under five core functions: Privacy Operations, Compliance and Assurance, Privacy Data Governance, Privacy Service Center, and Compliance Projects.

The team is a part of Warner Bros. Discovery Technology & Operations, sitting alongside core HR, Financial, Legal and Data systems as an enterprise service. Privacy needs run across the entire enterprise, and the team is set up to deliver globally.

We are currently seeking a Sr Analyst, OneTrust to work in a newly created service center to manage and configure OneTrust for WBD, providing privacy services globally to a broad range of stakeholders across the enterprise.

In this role, you will:
• Create, maintain and update OneTrust configuration for various modules including Cookie Consent, Privacy Rights Automation, Data Mapping Automation, Policy & Notice Management, PIA & DPIA Automation, Reports
• Assist users across the enterprise with new product implementations or changes
• Troubleshoot OneTrust issues
• Provision user access
• Applicants to this role should expect to work collaboratively with privacy professionals, lawyers, and product and technology stakeholders on data-driven governance and compliance initiatives across Warner Bros Discovery's business.

What will you be doing?
• Create, maintain and update OneTrust configuration for various modules including Cookie Consent, Privacy Rights Automation, Data Mapping Automation, Policy & Notice Management, PIA & DPIA Automation, Reports
• Configure/update geolocation rules and templates for digital assets based on applicable laws
• Configure/update intake webforms
• Create/update assessment and data mapping templates
• Onboard processors for Individual Rights Request (IRR) request fulfilment
• Create/update reporting templates
• Update text and translations for policy pages
• Create custom ad hoc configurations as needed
• Update wording per legal instruction
• Perform QA of configurations before release
• Troubleshoot configuration issues
• Raise ''bugs'' or issues through appropriate channels
• Assist users across the enterprise with new product implementations or changes
• Be a point of contact for queries from brand, development, legal and other teams on OneTrust configurations and usage
• Provide guidance for blocking cookies, tracking technologies, SDK's or similar on digital assets
• Assist in configuration of new digital assets such as websites and apps including cookie scans in OneTrust
• Assist in bulk uploads of data (e.g. assessments, vendors) into OneTrust when necessary
• Perform QA on implementations as requested
• Troubleshoot OneTrust issues
• Assist teams and users in questions related to OneTrust use and configuration
• Triage issues raised by teams and raise with OneTrust support as needed
• Provision user access
• Follow agreed process for user provisioning when requested
• Manage incoming tickets for user access request in timely manner

Job Qualifications:
• Technical background, ideally with websites and/or mobile applications
• Basic JavaScript and Google Tag Manager knowledge
• Understanding of cookies/SDK function
• Experienced in documenting and implementing procedures, controls, and guidelines
• Privacy knowledge and/or willingness and enthusiasm to dig into privacy issues
• Flexibility to work across multiple time zones
• Knowledge of OneTrust Cookie Module advantageous
• High degree of accuracy and attention to detail at all times, even with the most routine tasks.
• Fluent business English

Skills Required:
• Technology savvy and capable of issue spotting privacy problems
• Capable communicator (written and verbal)
• Proactivity to identify issues and propose mitigations
• Great organization skills and ability to reprioritize on short notice
• Technical knowledge
• Advanced MS Office skills
• Basic knowledge of JSON, CSS and CMS

Jobcode: Reference SBJ-d837yq-3-135-216-174-42 in your application.