Full Time Job

Sr Analyst, A / R, Collections and Dispute Resolutions

Warner Bros. Discovery

Mexico City, Mexico 4 days ago
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  • Paid
  • Full Time
Job Description
Welcome to Warner Bros. Discovery… the stuff dreams are made of.

Who We Are…

When we say, ''the stuff dreams are made of,'' we're not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD's vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what's next…

From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.

The Job
This position exists to support the Order to Cash (O2C) workstream of Warner Bros. Discovery WBD Advertising, Affiliate and TV Distribution, Direct-to-Consumer Subscription, Theatrical and several other accounts receivable balances. This person will have overall responsibility for analyzing complex portfolios and handling customer billing, invoice resolution, cash receipts and application with intent of improving working capital. This person will provide leadership and training to A/R analyst and identify process and system improvements for maximizing productivity and effectiveness.

The Daily
• Manage assigned portfolios in such a way that meet or exceed established monthly and yearly collection goals through timely billing, invoice resolution and cash applications
• Identify and facilitate resolution with customers for non-payment and providing guidance on complex issues for problem resolution including short-pay, credits and open invoices
• Communicate complex issues and effectively handle difficult customer invoicing requests to maximize productivity, payment resolution and effectiveness
• Maintain contact information and customer specific instructions for accounts in portfolio and assist with invoice delivery as needed
• Build effective global working relationships with internal and external clients, including BPOs
• Identify and facilitate improvements in the A/R and Billing processes through technology or procedural improvements
• Generate key KPI reporting as assigned by leadership for monitoring collections
• Maintain documentation for compliance reporting and audits

The Essentials
• Bachelor's degree in Accounting or Finance or related field is preferred
• Experience in Peoplesoft Financials and SAP is required
• Experience in the Media Industry and/or Media Sales is preferred
• A working knowledge of Microsoft Office products (Outlook, Word, Powerpoint)
• Strong independent analytical and problem-solving skills
• Self-motivated with the ability to self-manage to meet competing deliverables
• Strong listening, verbal, and written communication skills
• Ability to work independently, creatively, and efficiently
• Proven track record in meeting deadlines
The Nice to Haves
• Exclusive Warner Bros. Discovery events and advance screenings
• Paid time off every year to volunteer for eligible employees
• Access to well-being tools, resources, and freebies
• Access to in-house learning and development resources
• Part of the Warner Bros. Discovery family of powerhouse brands

Championing Inclusion at WBD
Warner Bros. Discovery embraces the opportunity to build a workforce that reflects the diversity of our society and the world around us. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, union status, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law.

If you're a qualified candidate and you require adjustments or accommodations to search for a job opening or apply for a position, please contact us at

Jobcode: Reference SBJ-gmm63m-3-215-186-30-42 in your application.