Senior Software Engineer

Job Description

Welcome to Warner Bros. Discovery… the stuff dreams are made of.

Who We Are…

When we say, ''the stuff dreams are made of,'' we're not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD's vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what's next…

From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.

Primary Responsibilities
• Be part of a 24/7 operations team for a media systems portfolio of on-prem and AWS applications
• Work closely with the product and engineering teams to understand business priorities
• Work with global content operations and engineering teams to resolve application and content related issues
• Monitor media workflows for the timely delivery of content to endpoints
• Run incident and problem management efforts of the team
• Act as an escalation point for support issues, lead the effort to resolve incidents, and perform root cause analysis
• Help implement observability solutions for proactive and predictable operations

Requirements
• 5+ years of experience in technology operations including on-call support and remote troubleshooting
• 5+ years of experience in media supply chain workflows, media file formats, media encoding, and content QC
• 5+ years of experience in supporting event-driven and REST API applications hosted on AWS
• Strong knowledge of SQL queries and specifically advanced SELECT/JOIN syntax
• Strong knowledge of programming languages such as Java and Python
• Strong knowledge of monitoring and log aggregation tools
• Proven problem-solving skills and ability to identify the root cause of an operational issue and suggest creative solutions
• Excellent customer focus and awareness of the importance of the customer in a service organization as well as ability to interact professionally with a diverse group including executives, managers, and subject matter experts
• Work off-hours occasionally, sometimes on short notice
• Ability to multi-task and manage multiple competing priorities
• Strong analytical and problem-solving skills
• Excellent verbal and written communication skills
• Bachelor of Science degree in Computer Science or equivalent experience is preferred

Championing Inclusion at WBD
Warner Bros. Discovery embraces the opportunity to build a workforce that reflects the diversity of our society and the world around us. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, without regard to race, color, religion, national origin, gender, sexual orientation, gender identity or expression, age, mental or physical disability, and genetic information, marital status, citizenship status, military status, protected veteran status or any other category protected by law.

If you're a qualified candidate and you require adjustments or accommodations to search for a job opening or apply for a position, please contact us at recruitadmin@wbd.com.

In compliance with local law, we are disclosing the compensation, or a range thereof, for roles in locations where legally required. Actual salaries will vary based on several factors, including but not limited to external market data, internal equity, location, skill set, experience, and/or performance. Base pay is just one component of Warner Bros. Discovery's total compensation package for employees. Pay Range: $109,900.00 - $204,100.00 salary per year. Other rewards may include annual bonuses, short- and long-term incentives, and program-specific awards. In addition, Warner Bros. Discovery provides a variety of benefits to employees, including health insurance coverage, an employee wellness program, life and disability insurance, a retirement savings plan, paid holidays and sick time and vacation.

Jobcode: Reference SBJ-gwwkkp-3-144-131-142-42 in your application.