Job Description
Your New Role
This position plays an integral part in all training activities supporting the build and deployment of Warner Bros. Discovery's (WBD's) SAP S/4 financial and Ariba procure to pay systems. The holder will perform cross-workstream related project-based roles falling under the scope of Training Project Manager and Change Management Champion acting as the key point of contact between WBD's Systems Integrator (SI), PMO, and business workstreams.
The Training Coordinator provides change management and planning expertise to support stakeholders through the process of curriculum design, course reviews, and course execution with effectiveness measured via organizational readiness and adoption of technology enabled business change.
The successful holder of this position has a broad background including experience in finance/accounting, implementing global process and systems initiatives and organizational change management.
Your Role Accountabilities
• Coordinate with the training development team and Global Process Owners (GPOs) to ensure the design, development, and execution of SAP S/4 and Ariba training programs are successfully completed per the project plan
• Partner with GPOs and workstream leadership to identify training participants, track attendance, manage contact list and monitor effectiveness
• Responsible for developing training schedules with input from workstream leadership to ensure classes are executed as effectively as possible
• Responsible for scheduling and monitoring training sessions
• Partner with training team to evaluate training effectiveness through assessments, surveys, and feedback, and make recommendations for necessary adjustments to training programs as needed
• Responsible for maintaining end user training website and documentation repositories including instructor led training videos, simulations, and quick reference guides
• Provide support and assistance to end-users accessing course materials
• Perform project management duties:
• Monitor and follow up on workstream risks, action items, issues, and decisions and raising awareness to project participants and program leadership as required
• Serve as point person coordinating resources and bringing business awareness to technical teams and technical awareness to business teams allowing for co-management of the project
• Provide effective project reporting and communication throughout the project lifecycle to the PMO, other workstream stakeholders, and executive leadership
• Assess, prioritize, and escalate issues as necessary
Qualifications & Experience
• 4+ years' broad finance consulting experience, preferably in implementation of finance change initiatives with a focus on stakeholder management, organizational alignment, communications strategy, business readiness and job role mapping
• Previous experience with large scale finance software implementations including functional requirements, system design, implementation, data migration, testing, training, go-live support, and issue resolution
• Prior experience supporting and managing effective training programs
• Previous experience implementing finance change initiatives with a focus on process improvement, stakeholder management, and organizational readiness
• SAP experience preferred with previous exposure to SAP S/4, SAP Project Systems, and Ariba
• Experience providing hypercare support and stabilization through post go-live environments
• Bachelor's degree in finance, with emphasis in organizational change management, information systems or project management preferred.
• Strong knowledge and understanding of SAP
• Strong level of understanding of transition/change management concepts, organizational design and developing and executing communications strategies
• Excellent organizational and analytical skills
• Exceptional relationship management with the ability to work with cross-functional teams and interact with stakeholders at all levels of the organization.
• Excellent verbal and written communications skills, including public speaking skills to enable managing challenging public situations effectively
• Excellent compassion and empathy
• Excellent facilitation skills
• Ability to adapt and work in a fast paced, agile environment
• Ability to travel as required
Jobcode: Reference SBJ-r7o13q-3-135-206-125-42 in your application.