Media Operations Support Manager

Job Description

Media Operations Support Manager (6 months contract)

Welcome to Warner Bros. Discovery… the stuff dreams are made of.

Who We Are…

When we say, ''the stuff dreams are made of,'' we're not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD's vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what's next…

From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.

Position Title: Media Operations Support Manager

Supervisor: Senior Director, Brand & Program Marketing - SEA/HK/TW

Department: APAC Marketing

Location: Singapore

The Job

This position reports to the Senior Director of Brand Marketing SEA. You will be part of a team focused on driving innovative and culturally relevant marketing efforts for the regional launch of Max. The Media Operations Support Manager will work closely with the brand marketing team to coordinate, troubleshoot, and execute marketing efforts via the Max website, as well as manage media operations for all brand upper-funnel buys. The role will also offer you the opportunity to participate in planning and executing initiatives that build Max brand awareness and support efforts to increase intent to subscribe.

We are looking for someone who is highly responsible, detailed, and timeline-oriented, and who also has strong communication skills allowing them to manage multiple key stakeholders concurrently.

Duration: 6-months

The Scope of Work

Media Planning
• Support in planning, implementation and execution of Max brand campaign media mix across paid media (Paid, Social, Display, Programmatic, Search, and etc)
• Ensure weekly reporting and follow up actions with media agency
• Execute and optimize integrated media strategies and plans
• Support regional and/or local teams to discuss and review media plans which includes owned and paid media activities

Media Operations
• Ensure that all dates, times and promo tags are entered correctly as per the media plan
• Partner with creative agencies to ensure the timely production and delivery of final media assets to internal teams and media buying agency.
• Support the brand and creative lead with stakeholder asset approval across lines of business and stakeholders.
• Managing delivery timelines and operationalizing asset delivery to media buying teams, including distributing media tags, trackers, and creative assets.
• Support all media and creative asset trafficking needs (i.e. Smartly) by scheduling and maintaining placements, rotation of ads, and creative throughout the campaigns and phases
• Communicate any changes in scheduling, rotation of ads and creative internally to stakeholders throughout campaign phases.

Website Operations
• Update max.com website content, ensuring accuracy, relevance, and timeliness.
• Work with the content team providing information and assets for new content uploads, including blog posts, landing pages, and multimedia content.
• Track and analyze website metrics using tools like Google Analytics, providing regular performance reports.
• Coordinate with internal teams and external vendors to ensure website milestones are met.
Operational Support
• Attend SEA in key engagement, planning and operational meetings across the region and global forums
• Campaign tracking post launch: filling in templated daily, weekly and post-campaign evaluation reports
• Manage invoicing and payment processing for media vendors, working closely with the media buying team and finance department to ensure timely processing and payment.
• Work with Finance and Marketing to ensure accurate reporting of media budget in local market

The Essentials
• Bachelor's degree; 4+ years' experience in marketing, ideally within an entertainment, DTC or consumer marketing company
• Strong technical aptitude and familiarity with media formats, codecs, and delivery platform
• Experience in website management, web development, or a similar role
• Strong understanding of web analytics tools
• A team player and problem solver who can operate in a fast-paced, ever-changing, team-oriented setting
• Able to communicate cross-functionally with all levels and have exceptional verbal and written communication skills
• Able to project manage efficiently
• Data and results driven; business oriented in mindset with high analytical skills
• Collaborative and collegiate in approach, commitment to the team and non-hierarchical mind-set is important.
• Excellent operational execution and organization skills
• A genuine, enthusiastic and passionate fan of entertainment, pop culture, new trends with excitement for our content and product
**Disclaimer:**

This opportunity is for a freelance position. As a valued freelancer, you will collaborate with our dynamic team on a project-by-project basis. While this role does not include traditional employee benefits, it offers flexibility and the chance to contribute to exciting, innovative projects. All terms of engagement, including payment and scope of work, will be clearly outlined in a freelancer agreement.

Championing Inclusion at WBD
Warner Bros. Discovery embraces the opportunity to build a workforce that reflects the diversity of our society and the world around us. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law.

If you're a qualified candidate and you require adjustments or accommodations to search for a job opening or apply for a position, please contact us at recruitadmin@wbd.com.

Jobcode: Reference SBJ-rvxm2j-3-236-100-210-42 in your application.