Manager, Research

Job Description

Every great story has a new beginning, and yours starts here.

Welcome to Warner Bros. Discovery… the stuff dreams are made of.

Who We Are…

When we say, ''the stuff dreams are made of,'' we're not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD's vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what's next…

From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.

Your New Role…

The Warner Brothers Discovery DTC Research team aims to be trusted partners for our unique businesses through a lens that is unbiased and unfiltered. We objectively translate consumer voices to help make strategic business objectives and decisions.

The team is currently looking for a Manager, Research. This insights professional will design and implement consumer research to address critical questions for Warner Bros Discovery's streaming entertainment service.

In this role you will plan and implement market research quantitative and qualitative studies, with focus on supporting areas like marketing, strategy, consumer satisfaction and content, with a focus on EMEA but collaborating with the global team. You'll work cross-functionally with a variety of stakeholders and leaders in the organisation to understand needs and challenges and answer any questions they have on past or current consumer studies.

Your Role Accountabilities…
• Develop research plans and strategies that translate business goals into research objectives and studies, in partnership with internal stakeholders.
• Lead research studies, including sampling, guide and questionnaire development and execution, and manage the research study process including timelines, analytic plans, development and deliverables.
• Dynamically lead meetings including project working team updates and planning, interim topline reporting, and final presentations of research and recommendations.
• Manage processes and relationship with internal stakeholders and external research agencies, including feedback, planning and reporting
• Collaborate with research vendors for fieldwork while ensuring adherence to best practices, legal stipulations, keeping to timelines, and revising deliverables.
• Analyse data and develop quick turn-around deliverables that are visual, concise and easily digestible.
• Closely partner with Data Analytics to cross survey-based data with internal first party data sources and analyse that data.
• Develop strong relationships and maintain regular communication with internal stakeholders and Research colleagues.

Qualifications & Experience…
• Proven experience of primary consumer market research experience within media.
• Prior experience developing and managing primary research, quantitative and qualitative.
• Strong understanding of a broad range of quantitative and qualitative research techniques and methodologies.
• Strong analytical and problem-solving skills and strategic thinking ability.
• Analytical problem-solving skills, including the ability to break down data/information into meaningful findings and develop recommendations that lead to informed decision-making.
• Ability to synthesize information and produce insightful and accurate analyses and recommendations.
• Be adept at data visualization to tell story of insights in a clear and digestible way.
• Previous entertainment or streaming video experience preferred.

How We Get Things Done…

This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at www.wbd.com/guiding-principles/ along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview.

The Legal Bits…

Warner Bros. Discovery embraces the opportunity to build a workforce that reflects the diversity of our society and the world around us. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law.

If you're a qualified candidate with a disability and you need a reasonable accommodation in order to apply for this position, please contact us at recruitadmin@warnermedia.com.

Jobcode: Reference SBJ-d99qv4-3-140-185-147-42 in your application.