Full Time Job

Manager, Order To Cash, Affiliate Billing

Warner Bros. Discovery

Mexico City, Mexico 09-05-2023
  • Paid
  • Full Time
  • Senior (5-10 years) Experience
Job Description
The Job This position exists to support and lead Order to Cash (O2C) workstreams of Warner Bros. Discovery WBD Advertising, Affiliate and TV Distribution, Direct-to-Consumer Subscription, Theatrical and several other revenue streams. This person will develop and deliver plans of action with the purpose of driving successful outcomes and effective customer relationships resulting in improved Cash Flow. This role will have managerial responsibilities over a direct team performing tasks including but not limited to: billing, dispute management, order management, cash receipts and application and work closely with offshore BPO operations.

The Daily • Oversee weekly/monthly billing and collection activities including timeliness of billing resolution. • Provide managerial support to team in resolving disputes and chargeback issues with customers and internal stakeholders • Conduct account reviews for A/R balances and provide updates to management on Account Receivable health status with the intention of improving on Days Sales Outstanding (DSO) • Provide and manage related AR reporting for KPIs and other performance metrics • Manage internal and external relationships with key clients along with BPOs • Collaborate with BPO service provider to organize and monitor the use of resources required to provide high quality and cost effective O2C service delivery • Manage special projects and analysis as required to meet responsibilities and objectives of the business • Lead a team of talented resolvers and analysts through recruitment, training, coaching, and self-empowerment • Maintain documentation for compliance reporting and audits

The Essentials • Bachelor's degree in Accounting or Finance or related field is preferred • Fluent in English mandatory • Minimum 5 years' experience in Accounting or Finance • Experience with project management and leadership • Experience in Peoplesoft Financials and SAP is required • Experience in the Media Industry and/or Media Sales is preferred • A working knowledge of Microsoft Office products (Outlook, Word, Powerpoint)

Jobcode: Reference SBJ-d5n9p7-18-206-194-21-42 in your application.