CRM Campaign Specialist

Job Description

The CRM Campaign Specialist will be responsible for building and deploying marketing email, push, and in-app campaigns for both Max and discovery+. S/he is a CRM operations professional who is detail-oriented, truly passionate about CRM, and has excellent campaign management skills.

YOUR ROLE ACCOUNTABILITIES
• End-to-end campaign management, including:
• Recommend best practice for audience segmentation and set up method to launch a successful marketing program or campaign
• Building ad-hoc and automated campaigns within the Braze platform
• Routing campaign builds through necessary stakeholders
• Tracking campaign status and scheduling on the project board
• Deploying campaigns in Braze
• Partner closely with stakeholders from marketing strategy to fulfill strategic objectives
• Partner closely with creative, MarTech, and legal to fulfill campaign requests.

QUALIFICATIONS & EXPERIENCE
• min. 3 years of experience in CRM operations including audience segmentation, and working with email and push channels; in-app messaging or further channel experiences are a plus
• Experience working with enterprise-level ESP tools; Braze or Salesforce experience is preferred but not required
• Basic knowledge of lifecycle marketing, and email or push channels best practices
• Experience in managing projects through Monday.com, Asana, JIRA or a similar platform experience is preferred but not required
• Intermediate skills in Microsoft Office tools, like Excel, Power Point
• Strong interpersonal and communication skills with an excellent attention to detail
• Ability to liaise with creative, marketing and business teams
• Strong team focus with outstanding organizational and time management skills
• Fluency writing and speaking in English is required
• Must be able to organize, prioritize and schedule a high workload efficiently

Championing Inclusion at WBD
Warner Bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law.

If you're a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our accessibility page for instructions to submit your request.

Jobcode: Reference SBJ-k2oyk4-18-97-9-169-42 in your application.