Commercial Operations Analyst

Job Description

Your New Role…

Discovery Global Business Services is seeking a motivated, enthusiastic, and detailed orientated analyst to join the Commercial Operations Team.

Commercial Operations role will support the day-to-day running of signal management in EMEA, including smart cards activations/deactivations, reporting and equipment distribution.

Scope of duties
• Channels activation (deactivation) upon agreement terms and/or on request (including Viaccess and Conax encoding systems).
• Being a point of contact for customers and internal stakeholders in regards to signal management and queries.
• Equipment dispatch and returns coordination.
• Database maintenance.
• Recurring reports according to the existing procedure.
• Cooperation with external providers upon request.
• Involvement in signal management and distribution database projects.

Requirements
• Operational experience of at least 2 years (tickets, recurring requests, deadlines)
• Knowledge of equipment and ways to unscramble satellite signals will be beneficial
• Solution-Oriented Problem-Solving thinking
• Ability to proactively identify, prioritise and manage important queries
• Superior written and verbal communication skills
• Team player with proven ability to build confidence and trust
• Ability to read, analyse and accurately interpret contractual legal terms and conditions
• Excellent organisational / administrative skills and attention to details in keeping records
• Desire and ability to improve current processes.
• Knowledge of Microsoft Excel and other process tools
• Degree level or equivalent.
• Fluent English and Polish is a must

What's in it for you?
• Hybrid work model
• Free access to player.pl and Max
• Benefit package: private medical health care, life insurance, MyBenefit cafeteria including sport card, social funds, retirement pension plans, recognition platform, employee referral program
• Work-life balance initiatives: wellbeing platform, yoga, educational webinars, Employee Assistance Program, internal media initiatives
• Training & development: sharing the cost of English lessons, Employee Resource Groups, Bridge learning platform, sharing sessions with experts, periodic movie shows in the office cinema room
• CSR activities: volunteering, eco & social initiatives
• Casual dress code
• Parking space available for booking

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How We Get Things Done…

This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at www.wbd.com/guiding-principles/ along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview.

The Legal Bits…

Warner Bros. Discovery embraces the opportunity to build a workforce that reflects the diversity of our society and the world around us. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law.

If you're a qualified candidate with a disability and you need a reasonable accommodation in order to apply for this position, please contact us at recruitadmin@wbd.com.

Jobcode: Reference SBJ-r1jnxx-3-16-212-224-42 in your application.