Job Description
OVERVIEW:
At WBD, Citrix (CVAD and related technologies) and the VDI team are a combined team are used to provide internal users and third parties access to business-critical tools.
A successful applicant will actively engage in reshaping and refactoring of all Citrix systems and Omnissa Horizon VDI at WBD.
Increasing adoption of Citrix cloud for management and access purposes.
Simultaneously consolidate and expand Citrix sites.
Migrate applications off obsolete OSes and domains to new instances.
A significant redesign of the NetScaler environments.
Extending the Ansible Automation Platform to further automate tasks.
The above efforts are to right-size, reduce costs, reduce complexity and modernize the Citrix platform at WBD.
THE DAILY:
• Dealing with break/fix incidents as raised through internal support tools - 10%
• Adding, updating and deploying applications hosted in the Citrix platform - 25%
• Enhancing the estate Citrix - 35%
• As and when required joining incident, team, project and departmental meetings - 20%
• Writing and updating documentation plus support plans - 10%
THE ESSENTIALS:
• 5+ years' experience supporting Citrix Virtual Apps, Storefront, NetScaler, Windows Server
• 5+ years' performing technical user support in a business environment
• 5+ years' experience supporting Windows based applications
• 3+ years supporting Windows OS devices running on cloud, preferably AWS EC2
• Basic understanding of networking, TCP/IP etc.
• Previous experience working with Omnissa Horizon is strong preferred, however, if no experience WILL be expected to learn it
NICE TO HAVES:
• Familiarity with automation tool Red Hat Ansible Automation Platform including EDA and Kafka
• Scripting experience with Ruby and PowerShell
• Familiar with database technology such as Oracle and SQL Server
Championing Inclusion at WBD
Warner Bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, without regard to race, color, religion, national origin, gender, sexual orientation, gender identity or expression, age, mental or physical disability, and genetic information, marital status, citizenship status, military status, protected veteran status or any other category protected by law.
If you're a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our accessibility page for instructions to submit your request.
Jobcode: Reference SBJ-o112zp-216-73-216-0-42 in your application.