Analyst, IT Business

Job Description

Analyst, IT Business (Workday)

This role sits in Information Technology and plays the role of internal consultant to our HR & Payroll stakeholders. This position will work to recommend approach, design, and implement integrations to send people data to/from Workday. This person will need to maintain a high level of customer service while balancing associated needs in a fast paced and changing work environment.

Your Role Accountabilities:
• Document the workflow required to meet deliverables and maintain integration requirements documentation.
• Interact with end users to understand business requirements and enhancement requests.
• Collect, manage, and synthesize requirements from key stakeholders.
• Provide work estimates to managers and project managers as requested based on requirements gathered.
• Translate business requirements and uses cases to develop and deliver functional/technical specifications, requirements documents, detailed use cases for new/changed features or functionality.
• Analyzes and ensures performance requirements are met.
• Create/review test plans with the team and define the QA tasks for project plans, provide task time estimates and prepare a QA Test Strategy document.

Develop the final test execution report, using existing template(s) and communicate to the project team.
• Provides post-implementation support.
• Troubleshoot, diagnose, and accurately document problems and their probable causes. Identify root/cause, test, and implement solutions.
• Serve in a liaison role between application vendors, internal IT groups, and end users.
• Ensure adherence to defined standards.

Basic Qualifications:
• Bachelor's degree (Computer science preferably)
• 4+ years of experience in similar roles.
• Strong understanding or aptitude to understand HR Systems, integrations (Workday specific)
• Advanced level of English.

Knowledge :
• Ability to consult with users/SMEs to define, gather and document functional business requirements.
• Ability to effectively present information and respond to questions from groups of managers and/or employees.
• Ability to read, analyze, and interpret technical procedures or government regulations.
• Exceptional follow-through and attention to detail.
• • Excellent time management and organization skills. Must have the ability to multi-task and work in a fast-paced environment, re-prioritize based on business demands coupled with a strong sense of urgency.
• • Exceptional customer service focus with a strong bias for action
• • Strong problem-solving capabilities and ability to drive action.
• • Strong ability to work with their customers and prioritize issues based on need and urgency.
• • High data analysis capability and ability to use data to solve problems.
• • High attention to detail and strong numerical aptitude
• • Experience in HR Systems implementations and maintenance preferred.

Jobcode: Reference SBJ-ro2v54-3-148-220-16-42 in your application.