Full Time Job

Sr. Manager, Video Quality Assurance


Burbank, CA 04-01-2021
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  • Paid
  • Full Time
  • Senior (5-10 years) Experience
Job Description


ViacomCBS Streaming (formerly CBS Interactive) is a division of ViacomCBS that encompasses both free, paid, and premium streaming services including Pluto TV, CBS All Access, CBS Sports Digital, and CBS News Digital.

Division Overview:

The Video Operations team is responsible for supporting the video delivery and architecture of VOD and Live content streamed on over 15 platforms. Video Quality Assurance is a very important aspect of the team's success.

Role Details:

We are looking for a Sr. Manager, Video Quality Assurance who performs as a strong leader that can prioritize projects and keep the product performing at a high level. This role will be responsible for leading all aspects of the video QA of every platform for Paramount+ and CBS domestic and international apps and sites. The ideal candidate will work with senior level management to determine video product and feature launch dates.

Your Day-to-Day:
• Lead the Video QA team, including the QA roadmap & the teams technology stack
• Work with product owners and team partners to review new features and build comprehensive test plans
• Develop the test vision, identifying critical success factors and aligning division / partners
• Work with video operations and engineering teams to QA and approve major technology and workflow changes
• Partner and communicate with partners to ensure the team is providing high value, test-related services
• Own and drive the overall automation strategy for Video QA workflows
• Refine the team workflow processes and regression documentation
• Delegate assignments, deadlines and ETAs
• Perform as a resource and subject matter authority for Video QA questions
• Recruit, develop, coach and motivate the Quality Assurance contributors
• Additional other duties and responsibilities as assigned

Key Projects:
• Scope and develop QA strategy to improve testing time
• Build out a QA lab and hardware library to support the growing needs of the company
• Revisit the overall process as well as recommend and implement changes as needed
• Oversee the testing and release of major upcoming architecture projects


What you bring to the team:

You have -
• 5+ years of QA management or lead experience
• Bachelor level degree or equivalent experience
• Have worked as a part of an Agile Scrum team
• Extensive knowledge of the Scrum process
• Experience with automation and using various automation frameworks
• Knowledgeable of ticketing and network capture software, such as Jira, Charles, Wireshark, logcat
• Previous experience building highly efficient Quality teams
• Metric driven; create and manage Key Performance Indicators
• Have Quality and customer focus
• Experience with testing and pulling logs from a wide range of mobile and OTT devices

FUNCTION: IT/Technology Operations