Director, Program Management

Job Description

Overview and Responsibilities

This position is responsible for the release management activities within the Entertainment AVOD line of business within ViacomCBS's Digital Streaming Services. Delivering projects that support the growth initiatives for our Entertainment Brands (MTV, Comedy Central, BET etc.), digital streaming products across Native, Web, Roku and Connect TV

You will provide program-level release management support across multiple Agile technology teams in collaboration with the brands, ad sales, brand and corporate research, business development, content distribution, data strategy, and security.

The Director may directly oversee certain projects and operational (ops) activities, while supervising both Program Managers and Scrum Masters. He/she must be able to identify issues proactively, resolve escalated conflicts, and work across the organization to ensure smooth execution of his/her area's project and ops activities. 

This position is responsible for working with Product Management, Engineering, and Technical leadership to facilitate the adoption and execution of software products throughout the O&O group within ViacomCBS Digital Streaming Services and our brands.

Duties and Responsibilities:
• Responsible for the successful delivery and timeliness of projects and ops in the Entertainment AVOD Line of business
• Leverage Scrum and other Agile approaches to facilitate cross-team delivery and empower teams
• Work with Product and Engineering management to reveal and manage dependencies
• Directly manage and mentor program management staff and conduct/contribute to performance evaluations, where appropriate
• Collaborate with Brand Stakeholders, Content Systems and Services Leads to create and propagate processes for tracking delivery across multiple projects and services
• Account for the accuracy of sizing and scope of individual projects or programs
• Ensure change control and risk mitigation processes are established and overseen
• Communicate project and ops information to executive management, directors, and other key personnel
• Coordinate participation of different technology and business groups in roadmap planning, requirements gathering, specifications, design, development and deployment of key projects and ops
• Collaborate with PMO Leads in setting up framework for cross- team communication, coordination of integration among components, and provide related governance
• Manage projects and interdependencies to ensure milestone adherence and integrity of the release
• Work closely with Program Managers, and Project Managers to coordinate releases across multiple technology teams, from inception to delivery to consumer
• Coordinate release content and effort based on a request backlog and roadmap
• Plan and enforce strict, regular release cycles/integration windows for both the O&O and Shared Services teamCollaborate with PMO Leadership to manage resource capacity of component team(s)
• Ensure all release communications and release notes are standardized and communicated

Basic Qualifications
• At least 10 years of experience in release and/or program/project management
• Certified ScrumMaster certification (and other Agile certifications) very highly desirable
• Experience in Scaled Agile as a RTE is extremely desirable
• Ability to understand technologies applicable to assigned product or service area and facilitate resolution of technical needs as they arise
• Comfortable leading business and technology in vetting technical options
• Advanced knowledge of Scrum and other Agile frameworks and software engineering practices, as well as traditional project management approaches
• The drive and determination to personally see things through to completion
• Ability to create trust, and to motivate
• Having assembled and led great teams (with direct reports)
• Working with and managing cross functional resources and vendors
• Strong leadership skills
• Superb written and verbal communications, presentation skills, and meeting facilitation skills

Additional Qualifications
• Working in a media technology environment as a Program Director
• Mentoring release/project/program management staff
• Working with software developers, technical and business management, department heads, product developers and QA specialists (includes local and distributed teams)
• Media Technologies including mobile applications, web sites, video delivery, ad delivery, content management systems, and streaming live events and how they integrate into existing technologies
• Producing advanced reports in Jira, Confluence, Excel and other reporting tools
• Ability to create and deliver executive-level summary reports and presentations
• Bachelor's degree or equivalent, minimum.

Jobcode: Reference SBJ-gx39vj-3-136-97-64-42 in your application.