Scrum Master

Job Description

The Scrum Master will be dedicated to a single Scrum team. The successful candidate will be considered a subject-matter expert, have excellent logic and problem solving skills and a drive to make a difference. We need an individual that puts the team before themselves. They will be responsible for enforcing the rules of Scrum, removing impediments from their team while promoting a self-organized/managed team and constantly improving our standards of work.

Responsibilities

Liaison & Communication
• Serve as liaison between technical and non-technical departments.
• Communicate with other management, developers, product managers/owners and technical support specialists on product issues.

Development
• Organize and facilitate project planning, daily stand-up meetings, reviews, retrospectives, sprint and release planning, demos and other Scrum-related meetings.
• Track and communicate team velocity and sprint/release progress.
• Ensure the development team is practicing the core agile principles of collaboration, prioritization, team accountability, feedback loops and visibility.

Application Support
• Assist as needed with backlog maintenance.
• Assist with internal and external communication, improving transparency, and radiating information.
• Assist with prioritization and resolution of defects / bugs.

Management
• Participate proactively in developing and maintaining team standards, tools, and best practices.
• Responsible for team velocity/capacity in planning activities
• Responsible for delivery in a complex offshore/onshore team model
• Identify and remove impediments, prevents distractions.
• Facilitate discussion and conflict resolution.
• Empower the team to self-organize.

Position Requirements

Formal Education & Certification
• Four-year college diploma or university degree in computer systems design or computer science, and/or 10 years equivalent work experience.
• Nice to have: a Certified Scrum Master or can demonstrate equivalent based on experience

Knowledge & Experience
• 5+ years of Scrum Master experience.
• Experience working with an offshore/onshore team model
• Thorough understanding of agile software development methodologies, values, and procedures.
• Thorough understanding of the software development lifecycle.
• Understanding of organization's development platform and languages.
• Ability to understand technical issues.

Personal Attributes
• Self-motivated and capable of managing multiple priorities and tasks as delegated.
• Team-player with the ability to work within a collaborative environment.
• Excellent interpersonal skills, ability to work with diverse personality types.
• Ability to coach the team to reach their highest potential.
• Creative and efficient in proposing solutions to complex, time-critical problems.
• Collaborative in driving decisions.
• Ability to deal with multiple projects and deadlines.
• Strong analytical and problem solving skills with a high attention to detail.

Skills

TOP SKILLS:

1 ) eComm experience, Shopify preferred

2) high technical aptitude

3) strong Agile background/successes as Scrum Master (not Project Manager or BA)

Knowledge & Experience
• 5+ years of Scrum Master experience.
• Experience working with an offshore/onshore team model
• Thorough understanding of agile software development methodologies, values, and procedures.
• Thorough understanding of the software development lifecycle.
• Understanding of organization's development platform and languages.
• Ability to understand technical issues.

Personal Attributes
• Self-motivated and capable of managing multiple priorities and tasks as delegated.
• Team-player with the ability to work within a collaborative environment.
• Excellent interpersonal skills, ability to work with diverse personality types.
• Ability to coach the team to reach their highest potential.
• Creative and efficient in proposing solutions to complex, time-critical problems.
• Collaborative in driving decisions.
• Ability to deal with multiple projects and deadlines.
• Strong analytical and problem solving skills with a high attention to detail.

Education

Formal Education & Certification
• Four-year college diploma or university degree in computer systems design or computer science, and/or 10 years equivalent work experience.
• Nice to have: a Certified Scrum Master or can demonstrate equivalent based on experience

Skills and Experience

The Skills and Experience match parameters for the candidate are parsed from the Duties, Skills, and Education.

Required Skills
• CLIENT COMMUNICATION
• AGILE PDM
• PROBLEM SOLVING
• SCRUM
• STRUCTURED SOFTWARE

Additional Skills
• LIAISON
• TECHNICAL SUPPORT
• SHOPIFY
• MAINTENANCE
• PROJECT PLANNING
• SYSTEMS DESIGN
• APPLICATION SUPPORT
• AGILE
• OFFSHORE

Perks Playlist:
• Be part of an entrepreneurial, global organization that values authenticity, drive, creativity, relationships, and a competitive spirit
• Comprehensive medical, dental, vision, and FSA options, as well as:
• 100% coverage for out-patient mental health services
• Wellbeing reimbursements for fitness classes, spa treatments, meal services, travel, and so much more (up to $720/year)
• A lifetime fertility support allowance of $30,000 to plan participants
• Student Loan Repayment Assistance and Tuition Reimbursement
• 100% immediately vested 401(k) match on the first 5% of your contribution on eligible compensation
• Variety of ways to prioritize much-needed time away from work including:
• Flexible Paid Time Off (PTO) for exempt employees
• 3-weeks PTO for non-exempt employees
• 2-weeks paid Winter Break
• 10 Company Holidays (including Juneteenth and Wellbeing Day)
• Summer Fridays (between Memorial Day and Labor Day)
• Generous paid parental leave for every type of parent

Check out our full overview of benefits on the Perks Playlist page of the career site.

Disclaimer: This job description only provides an overview of job responsibilities that are subject to change.

Universal Music Group is an Equal Opportunity Employer

We are an E-Verify employer in Alabama, Arizona, Georgia, Mississippi, North Carolina, South Carolina, Tennessee, and Utah.

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Job Category:
Technology

Jobcode: Reference SBJ-gkmbv8-216-73-216-25-42 in your application.