Product Manager, eCommerce

Job Description

For this role, we are looking for a Product Manager to work closely with our cross-functional teams to define, oversee, and execute a product vision and roadmap. The ideal candidate will have in-depth knowledge of e-Commerce technology and trends while being able to bridge the gap between business requirements and technical solutioning.
How you'll CREATE:
• Engage with stakeholder groups including internal label clients, cross-functional team leads, operations, and marketing to capture business requirements
• Work with development and technology teams to translate business requirements into user stories and technical requirements that will be used for delivery using an agile approach
• Structure broad and complex solutions into manageable pieces that are aligned to phasing determined by business needs, including incremental rollout plans and iterative releases
• Manage roadmaps for various audiences (e.g. executives, operations teams, development teams, etc.) that capture high-level business objectives, program-level initiatives & solutions, customer-oriented features, and architectural views
• Develop and maintain a comprehensive understanding and knowledge of all aspects of UMG's eCommerce technology platform including
• E-commerce Storefronts
• Order management systems
• Product management systems
• Customer support systems
• API integrations
• Data warehousing and visualization tools
• Actively engage with program/project managers and scrum masters to understand overall progress, identify risks, and jointly work towards problem-solving as needed
• Provide tailored communication to multiple stakeholder groups covering a broad range of information, including:
• Roadmaps & platform direction
• Release notes on platform updates
• Project/sprint level status updates and risks
• Participate in scoping, planning, and expectation setting efforts as part of project/delivery teams

Bring your VIBE:
• 5+ years' experience in e-commerce focused product manager or technical lead role
• Experience providing services to internal clients in a large global media company
• Experience working in an agile methodology
• Working experience on hands-on end-to-end eCommerce solution preferred, preferably on a solution with multi-territory/global footprint
• General product and program management related skills
• In-depth knowledge of Shopify ecosystem
• Understanding of technology with enough depth to facilitate defining requirements, planning, guiding solution architecture, identifying/resolving interdependencies, and validating implementation across multiple components/layers: front & backend development, data warehousing, system design, e-commerce, and application development.
• Highly organized
• Good with tight timelines and strict deadlines
• Ability to balance a wide range of near term, tactical priorities with longer-term, strategic needs
• Good documentation skills highly desirable, particularly the ability to convey information in visual form
• Excellent oral and written communication skills
• Motivated, takes initiative, and is looking to grow within the company
• Trustworthy with sensitive information
• Bachelor's degree in business, technology, commerce, or a related fieldPerks Playlist:
• Competitive Compensation Package including Salary, Benefits and Generous 401k Savings Plan
• Paid Time Off – Paid Holidays, ''Gift Week'', Summer Fridays
• Student Loan Repayment Assistance
• Employee Developmental Support
• Annual Gym Reimbursement Package
• Pet Insurance, plus much more

Universal Music Group is an Equal Opportunity Employer.

Disclaimer: This job description only provides an overview of job responsibilities that are subject to change.

Jobcode: Reference SBJ-d2x5y5-3-144-96-159-42 in your application.