Director, Physical Supply Chain Operations and Business Integration

Job Description

The Director Physical Supply Chain Operations & Business Integration is a key liaison between our business process owners, end users and project teams who will drive requirement elicitation, clearly articulate needs, and implement an agreed solution. The ideal candidate will have strong business and technical aptitude and know how to proactively facilitate both requirement and design discussions and facilitate projects from inception to completion. This person is ultimately responsible for ensuring our process and technical capabilities meet UMGs needs.

How you'll CREATE:
• Manage a strategic product roadmap based on business value, strategy and outcome-oriented goals including grooming and prioritizing the backlog.
• Manage complex enterprise level cross-functional process and technical projects through inception through delivery.
• Translate and document complex business problems into requirements and functional technical solutions, including leading complex, cross functional requirement definition sessions.
• Facilitate cross functional reviews to ensure proposed solutions meet broad UMG goals.
• Work with business stakeholders to review proposed solutions prior to development, and work with the business to test completed work prior to implementation in our production systems.
• Communication with business stakeholders on delivered system capabilities
• Serve as a subject matter expert to both the business and technology teams, providing input on optimizing business processes vs technology solutions (and vice versa when applicable)
• Serve as a subject matter expert on industry standard Physical Supply Chain processes and technical services.

Bring your VIBE:
• Has exceptional interpersonal skills, exceptional business facing/consulting skills and ability to manage multiple stakeholders with competing priorities.
• Understands complex business problems and can effectively translate them to technical and/or process requirements
• Detail-oriented and capable of delivering a high level of accuracy.
• Establishes priorities and develops clear, efficient, and logical approaches to meet set deadlines and to achieve goals.
• Builds networks and relationships across the organization and externally; maintains and develops meaningful and reciprocal relationships.
• Pre-empts problems, captures opportunities and takes initiative.
• Takes ownership for responsibilities, including actions and outcome.
• Proactive and quick to learn.
• 7+ years in a similar role, or combination of Sr Business Analyst / Project Management experience with a bachelor's degree or equivalent work experience.
• Strong knowledge of SDLC and working with SaaS technical solutions.
• Supply Chain or Music industry experience.

Perks Playlist:
• Be part of an entrepreneurial, global organization that values authenticity, drive, creativity, relationships, and a competitive spirit
• Comprehensive medical, dental, vision, and FSA options, as well as:
• 100% coverage for out-patient mental health services
• Wellbeing reimbursements for fitness classes, spa treatments, meal services, travel, and so much more (up to $720/year)
• A lifetime fertility support allowance of $30,000 to plan participants
• Student Loan Repayment Assistance and Tuition Reimbursement
• 100% immediately vested 401(k) match on the first 5% of your contribution on eligible compensation
• Variety of ways to prioritize much-needed time away from work including:
• Flexible Paid Time Off (PTO) for exempt employees
• 3-weeks PTO for non-exempt employees
• 2-weeks paid Winter Break
• 10 Paid Holidays (including Juneteenth and Wellbeing Day)
• Summer Fridays (between Memorial Day and Labor Day)
• Generous paid parental leave for every type of parent

Disclaimer: This job description only provides an overview of job responsibilities that are subject to change.

Universal Music Group is an Equal Opportunity Employer

We are an E-Verify employer.

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Job Category:
Manufacturing, Logistics & Supply Chain

Salary Range:
$71,820-$153,927

The actual base salary offered depends on a variety of factors, which may include, as applicable, the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. All candidates are encouraged to apply.

Jobcode: Reference SBJ-d2552m-3-149-213-209-42 in your application.