WarnerMedia seeks a Sr. Analyst, AR Resolution for the ABS O2C department. This position exists to support the O2C workstream of Warner Media's Advertising, Subscription and Other account receivable balances. This person will have overall responsibility for analyzing customer accounts, ensuring adherence to contracts, providing solutions for billing discrepancies, minimizing delays in the collection process and improving working capital.
• Resolve discrepancies efficiently through extensive knowledge of the Order to Cash (O2C) business process, reconciling customer accounts, systems and problem-solving skillset that allows for timely research and informed decision making.
• Collaborate with all business partners in the Order to Cash (O2C) cycle, this includes sales executives, system support groups (IT), O2C billing, accounting and finance and customer executives involved in identifying and clarifying discrepancies identified through reconciliation of accounts.
• Identify, develop and implement process improvements to help with our efforts to reduce DSO and improve working capital.
• Bachelor's degree in Accounting or Finance or related field is preferred
• Experience in the Media Industry and/or Media Sales is preferred
• A working knowledge of Microsoft Office products (Outlook, Word, Powerpoint)
• Experience in Peoplesoft Financials and Sungard/Get Paid is preferred but not required
• Should have a complete understanding of the OTC process and how billing issues can impact any part of this cycle.
• Proven track record in meeting deadlines
• Strong business acumen, high personal integrity, strong analytical and strategic thinking skills
• High emphasis on teamwork, collaboration, and going above and beyond expectations
• Excellent follow-up skills
• Ability to create solutions to billing and/or process issues
• Ability to work effectively across all departments in the OTC cycle as well as external clients
• Demonstrated written and verbal communication skills.
• Presentation skills: include oral and written communication skills to clearly articulate key information to varying levels of business partners.
• Ability to take a large amount of data and summarize it into key takeways for the AR Resolution Manager
• Ability to manage and prioritize multiple tasks to meet department and company goals
• Self-motivated – Motivation to routinely research billing disputes to identify the underlying issues and recommend corrective action
• Problem solving skills and experience in reconciling accounts
Jobcode: Reference SBJ-dy76b3-18-204-2-146-42 in your application.