Sr BIT Engineer
The Associate Broadcast & IT Support is tasked with timely and professional support in a fast paced 24x7x365 field newsgathering/production environment.
Individuals in this job have demonstrated skills, knowledge and competencies necessary to meet the full range of DNG engineering responsibilities. The Associate Broadcast & IT Support is responsible for setting up video streaming hardware, performing quality control and performing maintenance and repair of all remote broadcast equipment as well as performing general hardware and software support for local computing equipment (laptops, LAN connection, digital phones) on site.
This position typically requires proficient IT support and some electronics skills. Travel (typically Domestic, but occasionally international) is required and the ability to physically lift and move equipment weighing 50 pounds or more may be necessary. Willingness to perform varied tasks when required on assignment to support the production. Ability to adapt to rapidly changing situations frequently encountered in field remote environments. Excellent customer service and communication skills (verbal, written) required.
Associate Broadcast & IT Support Engineers demonstrate expertise in analyzing and solving complex technical problems and are able to work independently and autonomously in a team-based environment. Ability to manage workload and workflow for a group of peers with assistance from management is essential.
This position will provide in house support for DNG end users worldwide but will also spend time in the field assisting BIT Engineers and IT teams with remotes, project and maintenance work as required.
Typically one or more years of experience in television, multimedia content, IT client service or broadcast maintenance capacity, with a demonstrated ability to troubleshoot and repair broadcast and computer equipment at the board level. Demonstrates experience with television or multimedia production workflows. Demonstrated familiarity with basic server, networking topology and operating systems (e.g., Windows, Unix, etc.) Ability to work all shifts associated with 24x7x365 production environments. Capable of lifting 50 lbs. and climbing ladders for equipment and cable installation assignments. Must be willing to be on call for coverage of critical technical systems. 2 or 4 year technical degree, preferably electronics or computer engineering (or equivalent education/experience/training). Demonstrated knowledge of computer desktop hardware/applications and data networking.