Sr. Platform Engineer - Kafka

Job Description

THE TEAM

A career at Ticketmaster will challenge and engage you. We support the creators and producers of shows and live performances, while connecting more passionate fans to these events. The pace here is fast, the atmosphere is fun and a passion for live events is a common thread that ties us together. As a global and growing business, we can truly offer a world of opportunities to expand your skills and develop your career. Visit any of our offices and you'll find a diverse mix of passionate employees, helping fans around the globe connect with the artists, teams and events they love. It truly is a unique and rewarding environment.

You will be part of the Global Developer Platform team, which delivers the tools, services, governance and support developers use at Ticketmaster to build, test, secure, and deploy to our fans and clients.

Join our data platform team and become an integral core member of a group supporting the world's largest ticketing system. We are continuing to build a new generation of tools to manage and operate various databases and data stream platforms in AWS Cloud and OnPrem with an ''infrastructure as code'' mindset. We use a range of RDBMS, NoSQL, and data streaming technologies running on both private and public cloud infrastructures, powering the world's largest ticketing system and serving 400 million customers. You will work with the latest data platform technology and have an excellent opportunity to grow your career with a team that has a great culture!

Principal Engineer II -- Data Platform Architect

WHAT YOU WILL BE DOING
• Responsible for the technical aspects of ensuring our Kafka/data streaming infrastructure is highly available, sustainable, performant, cost-effective, and usable.
• Work closely with different partnerships, such as software developers, PMO, operations leadership, architecture, chief engineers, security engineers, and PMO, to deliver a highly available, secure data streaming service.
• Collaborate with the Kafka team to design, build, and lead continuous improvement of the reliability and performance of existing data stream platforms.
• Participate in on-call duties and respond to critical events in a timely manner.
• Evaluate user demands, requirements, and growth of the data stream services, and provide solutions to meet departmental goals.
• Participate in and maintain the onboarding procedure, self-service tools, security hardening, and agnostic monitoring solutions for the existing platform. Define the success metrics and measure success.
• Promote data streaming services and provide consulting services to the engineering team to leverage the right technology for using our data streaming services.
• Practice and apply engineering principles in day-to-day work (Scrum and Agile).

WHAT YOU NEED TO KNOW (or TECHNICAL SKILLS/COMPETENCIES)
• 5+ years of experience designing, managing, operating, and scaling data streaming platforms such as Apache Kafka, Confluent Kafka, AWS Kinesis , RedPanda or RabbitMQ.
• Expert understanding of Kafka internals and troubleshooting.
• 5+ years of experience with one of high-level programming language in a software engineering (Python, Ruby, Java, Django, or Go)
• 5+ years of experience with infrastructure automation and configuration management (Ansible, SaltStack, Terraform, Puppet, Chef ), can orchestrate and automate complex administrative tasks.
• Strong understanding of Linux OS and Networking in a distributed environment.
• Proficiency in git, git workflow and CI/CD pipeline. Experience of Crossplane, ArgoCD with Kubernete deployment will be a plus.
• Strong expertise in designing and developing API based systems (REST) and integrations involving (REST/SOAP APIs, Pub/Sub and messaging systems)
• Demonstrated Agile/Scrum experience as part of a team

YOU (BEHAVIOURAL SKILLS/COMPETENCIES)
• You have a natural drive to learn new technologies, participate in PoCs, and provide the best data solutions to meet business requirements.
• You are passionate about technology, autonomous and proactive, able to work independently and as part of a team.
• You have a strong curiosity about linking technology to help businesses grow.
• You possess excellent written and verbal English communication skills.
• You are engineering-minded and motivated to remove repetitive manual tasks with automation.
• You have a strong background in datastore technologies.
• You are a fast learner.

BENEFITS & PERKS
Our motto is 'Taking Care of Our Own' through 6 pillars of benefits:

HEALTH: Medical, Dental and Vision benefits for you and your family, including Flexible Spending Accounts (FSA) and Health Savings Accounts (HSAs)

YOURSELF: Paid time off policy including holidays, sick time, and day off for your birthday, free concert tickets

WEALTH: 401(k) program with company match, Stock Program Reimbursement

FAMILY: New parent programs & support including caregiver leave and infertility support

CAREER: Tuition reimbursement, student loan repayment internal growth and development programs & trainings
OTHERS: Volunteer time off, crowdfunding network

LIFE AT TICKETMASTER

We are proud to be a part of Live Nation Entertainment, the world's largest live entertainment company.
Our vision at Ticketmaster is to connect people around the world to the live events they love. As the world's largest ticket marketplace and the leading global provider of enterprise tools and services for the live entertainment business, we are uniquely positioned to successfully deliver on that vision.

We do it all with an intense passion for Live and an inspiring and diverse culture driven by accessible leaders, attentive managers, and enthusiastic teams. If you're passionate about live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you.
Our work is guided by our values:

Reliability - We understand that fans and clients rely on us to power their live event experiences, and we rely on each other to make it happen.

Teamwork - We believe individual achievement pales in comparison to the level of success that can be achieved by a team

Integrity - We are committed to the highest moral and ethical standards on behalf of the countless partners and stakeholders we represent

Belonging - We are committed to building a culture in which all people can be their authentic selves, have an equal voice and opportunities to thrive

EQUAL EMPLOYMENT OPPORTUNITY

We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Ticketmaster will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Ticketmaster also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Ticketmaster will also provide reasonable religious accommodations on a case-by-case basis.

#LI-SM1 #LI-Remote

The expected compensation for this position is:
$200,000.00 USD - $250,000.00 USD
** Pay is based on a number of factors including market location, qualifications, skills, and experience.

Jobcode: Reference SBJ-g3757q-216-73-217-10-42 in your application.