Software Engineer, Fullstack

Job Description

JOB DESCRIPTION – SOFTWARE ENGINEER

Location: California, Washington, Chicago, Boston, Austin

Division: Ticketmaster Tech

Line Manager: Manager - Software Engineering

Contract Terms: Full Time / Regular

THE TEAM

At Ticketmaster, we are the team that is responsible for our customer's post-purchase experience and account systems, providing high volume, low latency authentication systems and feature-rich, highly reliable ticket, order, resale management systems for the fan facing experience. Being part of this team, the successful candidate will be an integral member of the system that supports millions of fans and clients every day.

A career at Ticketmaster will challenge and engage you. The pace here is fast, the atmosphere is fun and a passion for live events is a common thread that ties us together. As a global and growing business, we can truly offer a world of opportunities to expand your skills and develop your career. Visit any of our offices and you'll find a diverse mix of passionate employees, helping fans around the globe connect with the artists, teams, and events they love. It truly is a unique and rewarding environment.

THE JOB

We are looking for a software engineer who is independent, fast-learning, self-starter and provides technical advice and mentoring to engineers within the team. The role will work closely with other engineers, product owners and managers, and be responsible for translating business objectives into technical solutions by building, delivering and maintaining the products.

You will be accountable for delivering high quality, efficient, maintainable and performant solutions, and suggestions for architectural design. You must think about solving user experience and technical problems and the long-term maintenance and cost of change of software solutions. You will work with a large variety of technologies and will be part of an DevOps & Agile team, responsible for the full end to end delivery of new functionalities, including testing and production support.

WHAT THIS ROLE WILL DO
• Connect with a series of stakeholders in order to gather as much information as possible regarding the problem at hand and work together with other engineers to solve it based on the architectures and best practices.
• Meaningful participation in application and service layer architecture design
• Objectively explore multiple approaches and recommend the best technical direction and sizing including logic and reasoning.
• Focus on building software, keeping in mind the main principles of performance, flexibility, and platform scalability.
• Focus on accessibility to ensure the site is inclusive of all our fans.
• Ensure code is reliable, maintainable and fully tested.
• Maintain and adopt code standards, patterns and best practices through pairing and code reviews.
• Refactor code when needed.
• Debug and triage production application issues, often not your own.
• Monitor logs and identify issues.
• Ability to organize, prioritize; multitask
• Encourage and mentor junior engineers on the team

TECHNICAL SKILLS/COMPETENCIES
• A bachelor's degree in Computer Science/Information Systems or related field
• 4+ years of frontend development experience, including experience in implementing and maintaining software using CSS/SCSS, Javascript, React.js, Node.js and Redux
• Understand the importance of accessibility, ensure it is considered from the start of the development process and be able to use tools to audit and fix accessibility issues
• Experience in backend development, building microservices and RESTful APIs, using Java
• Experience with testing frameworks like Jest, Cucumber and Junit
• Experience in cloud services (e.g. AWS)
• Experience with VCL (Fastly), Terraform and/or Kubernetes is a plus
• Experience in Agile development methodologies
• Strong in troubleshooting, debugging, fixing issues, and finding possibilities to automate routine tasks.

BEHAVIORAL SKILLS/COMPETENCIES
• Can work autonomously and proactively, with minimal supervision
• Focus on results and desired outcomes and how best to achieve them
• Can consider multiple approaches and recommends the best technical direction including logic and reasoning
• Can solve complex technical issues through debugging, research, and investigation
• Promote cooperation and commitment within a team to achieve goals and deliverables
• Maintain and fosters relationships within, across, and external to organizational boundaries
• Passionate about technology, software development and transformation
• Desire to continually improve your own skills, and ability to transfer that to the skills of others

TICKETMASTER VALUES

Reliability - We understand that fans and clients rely on us to power their live event experiences, and we rely on each other to make it happen.

Teamwork - We believe individual achievement pales in comparison to the level of success that can be achieved by a team

Integrity - We are committed to the highest moral and ethical standards on behalf of the countless partners and stakeholders we represent

Belonging - We are committed to building a culture in which all people can be their authentic selves, have an equal voice and opportunities to thrive

Estimated compensation range for this role is-

$108,000-$135,000 USD
**Please note that the compensation information provided is a good faith estimate for this position only and is provided pursuant to the New York Salary Transparency in Job Advertisements Law. It is estimated based on what a successful New York applicant might be paid. It assumes that the successful candidate will be in New York or perform the position from New York. Similar positions located outside of New York will not necessarily receive the same compensation. Live Nation takes into consideration a candidate's education, training, and experience, as well as the position's work location, expected quality and quantity of work, required travel (if any), external market and internal value, including seniority and merit systems, and internal pay alignment when determining the salary level for potential new employees. In compliance with the NY Law, a potential new employee's salary history will not be used in compensation decisions.

CULTURE

We're fans who help fans everywhere get into the live events they love. A proud division of Live Nation Entertainment,

Ticketmaster has changed the way the world connects with their favorite artists, teams, and shows, and we continue to shape innovation every day. We're not just selling tickets (though we do that better than anyone else), we're enriching lives one amazing experience at a time. And we think that's pretty amazing. If you're passionate about the magic of live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you.

We have a 'Fan First' mindset, placing customers at the heart of everything we do. Whether working behind the scenes or engaging directly with the 'Fan' you will be part of a culture that supports and enriches the fan experience. Your work, our passion… delivering world class experiences – Fan First.

#LI-SD1 #LI-Remote

Jobcode: Reference SBJ-d547ne-3-138-174-95-42 in your application.