Social Media Apprentice

Job Description

Location: London, UK

Division: Ticketmaster UK,

Line Manager: Senior Content Manager

Contract Terms: Fixed term contract, 40 hours per week

THE TEAM

The Ticketmaster Marketing team drives customer engagement via our Content, CRM and Performance Marketing channels, creating campaigns to retain existing fans, acquire new fans and ultimately drive sales.

THE JOB

The role of the Social Media Apprentice is to support the output and strategy of Ticketmaster's social media channels. You will be assisting and working alongside the Social Media Editor to help pitch, create, edit and schedule a wide variety of content across Instagram, TikTok, Facebook, X and Threads. The ideal candidate will be creative, full of ideas and passionate about social media and live entertainment music, theatre, comedy, events and more. You'll be comfortable working with team members and collaborating with your content ideas, you keep on top of the latest trends are forward-thinking and like to be ahead of the curve when it comes to digital media.

You will be enrolled on an Apprenticeship Level 4, Marketing Executive.

Ticketmaster UK is part of Live Nation Entertainment, the largest live entertainment company in the world, consisting of five businesses: concert promotion and venue operations, sponsorship, ticketing solutions, e-commerce and artist management. Live Nation seeks to innovate and enhance the live entertainment experience for artists and fans: before, during and after the show. Live Nation Entertainment incorporates various high-profile brands including Ticketmaster, Academy Music Group (AMG) and Live Nation Music.

WHAT YOU WILL BE DOING
• Working with the Social Media Editor to assist with a new social media strategy that promotes Ticketmaster and its events while engaging followers and growing our audience.
• Coming up with and creating assets for multiple platforms, writing social copy and scheduling posts across all of Ticketmaster's customer-facing channels
• Attending events, press days and interviews to capture content for Ticketmaster's social channels.
• Working with the wider marketing team to assist in creative social-first solutions for brand campaigns (this includes Concerts & Tours, Theatre, Comedy, Days Out and Sport).

WHAT YOU NEED TO KNOW (or TECHNICAL SKILLS)
• A passion for social media and creating content and proven experience running social media platforms.
• Able to write and edit copy quickly and accurately while adapting to brand tone of voice.
• Ability to use Microsoft Office software packages to a competent standard.
• Experience with graphics and video editing software: Photoshop, Illustrator, Premiere Pro, Canva etc.

YOU (BEHAVIOURAL SKILLS)
• Organised, self-motivated and capable of working on their own initiative.
• Enthusiastic, confident and able to communicate at all levels.
• Ability to work effectively and collaboratively as part of a team.
• Attention to detail.
• Strong creative skills
• Good time management skills with an ability to plan and prioritise competing work demands.
• Excellent verbal communications skills
• Demonstrable creativity and innovation

LIFE AT TICKETMASTER

We are proud to be a part of Live Nation Entertainment, the world's largest live entertainment company.
Our vision at Ticketmaster is to connect people around the world to the live events they love. As the world's largest ticket marketplace and the leading global provider of enterprise tools and services for the live entertainment business, we are uniquely positioned to successfully deliver on that vision.

We do it all with an intense passion for Live and an inspiring and diverse culture driven by accessible leaders, attentive managers, and enthusiastic teams. If you're passionate about live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you.
Our work is guided by our values:

Reliability - We understand that fans and clients rely on us to power their live event experiences, and we rely on each other to make it happen.

Teamwork - We believe individual achievement pales in comparison to the level of success that can be achieved by a team.

Integrity - We are committed to the highest moral and ethical standards on behalf of the countless partners and stakeholders we represent.

Belonging - We are committed to building a culture in which all people can be their authentic selves, have an equal voice and opportunities to thrive.

#TM
#LI-CG1

Jobcode: Reference SBJ-gk0940-3-139-86-56-42 in your application.