Senior Product Designer

Job Description

JOB DESCRIPTION

Location: New York , USA

Division: Ticketmaster

Contract Terms: Permanent, 40 hours per week

THE TEAM

At Ticketmaster , we're at the start of an amazing new chapter. As the thrill of live events returns, we're unifying our fan platforms into a single best - in - class global experience to help millions of fans all over the world access the live entertainment they love and make unforgettable memories.

We're looking for an experienced and confident Senior Product Designer to join our amazing global team , who can bring their creativity , critical thinking and research skills
on this exciting journey with us.

THE JOB

As Senior Product Designer – Marketplace you will collaborate with the team and business stakeholders to take ownership of design projects from conceptual sketches and research all the way to pixel-perfect final deliverables , to provide innovative best- in-class design solutions for the next generation fan experiences.

WHAT YOU WILL BE DOING
• Use core information architecture and interaction design skills to take product design deliverables through a full project lifecycle
• Conduct user/market, usability and competitive design research
• Identify user types, scenarios, journeys, flow/decision maps and produce relevant documentation to convey this vision
• Participate and/or lead ideation workshops with cross-functional teams.
• Generate wireframes, storyboards, prototypes, and/or other required design artefacts with minimal supervision
• Consider microinteractions , animations and delighters to engage users through the final deliverable
• Ensure Ticketmaster's brand identity is considered and integrated into all features and ensure the logical user flow is translated into an intuitive and stylish experience
• Conduct internal QA tests to ensure deliveries meet initial design specifications
• Work with the Analytics and product management teams to make measurable UX decisions
• Collaborate with other product designers in maintaining the Global Design System
• Understand the long-term vision and strategic business goals of the department
• Keep skills fresh , be informed of best practices, technical trends and developments
• Opportunities for mentorship of I nterns or A ssociates

WHAT YOU NEED TO KNOW
• Thorough grounding in principles, methodology and practices of digital product design with proven hands-on experience in a working environment, i.e. UX design, UX research, interface design, mobile app design, interaction design
• An outstanding portfolio with cross-platform product design works
• Ability to provide a range of innovative and compositionally strong design solutions
• Fully conversant working in Figma
• Experience working with pattern libraries and design systems is beneficial
• Ability to think creatively and present concepts clearly to stakeholders and team members
• An understanding of the capabilities and limitation s
of technologies that are used to create powerful app experiences ( HTML / CSS / AJAX / JavaScript / SQL ) would be beneficial
• Experience working on native platforms (iOS/Android) is desired
• A strong understanding of current trends in UX/UI practices and cross-platform development
• A strong understanding of the relationship between good UX, UI design and branding
• An understanding of grid systems and layouts and/or exceptional typography and graphic design desired

YOU
• Strong analytical and creative problem-solving skills
• A passion for interaction and customer involvement
• Excellent written, verbal communication and presentation skills
• Ability to work on multiple projects simultaneously
• Proactive in learning and being fluent in latest UX trends and technologies
• Have excellent verbal and written communication

LIFE AT TICKETMASTER

We are proud to be a part of Live Nation Entertainment, the world's largest live entertainment company.
Our vision at Ticketmaster is to connect people around the world to the live events they love. As the world's largest ticket marketplace and the leading global provider of enterprise tools and services for the live entertainment business, we are uniquely positioned to successfully deliver on that vision.

We do it all with an intense passion for Live and an inspiring and diverse culture driven by accessible leaders, attentive managers, and enthusiastic teams. If you're passionate about live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you.
Our work is guided by our values:

Reliability - We understand that fans and clients rely on us to power their live event experiences, and we rely on each other to make it happen.

Teamwork - We believe individual achievement pales in comparison to the level of success that can be achieved by a team

Integrity - We are committed to the highest moral and ethical standards on behalf of the countless partners and stakeholders we represent

Belonging - We are committed to building a culture in which all people can be their authentic selves, have an equal voice and opportunities to thrive

EQUAL EMPLOYMENT OPPORTUNITY

We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Ticketmaster will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Ticketmaster also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Ticketmaster will also provide reasonable religious accommodations on a case-by-case basis.

Jobcode: Reference SBJ-ro8e74-18-190-217-134-42 in your application.