company_logo

Full Time Job

Product Manager, Data Products

Ticketmaster

Beverly Hills, CA 05-26-2024
Apply @ Employer
  • Paid
  • Full Time
  • Mid (2-5 years) Experience
Job Description
Live Nation Entertainment is the world's leading live entertainment and eCommerce company, comprised of four market leaders: Ticketmaster.com, Live Nation Concerts, Front Line Management Group and Live Nation Network. Ticketmaster.com is the global event ticketing leader and one of the world's top five eCommerce sites, with over 26 million monthly unique visitors. Live Nation Concerts produces over 20,000 shows annually for more than 2,000 artists globally. Front Line is the world's top artist management company, representing over 250 artists. These businesses power Live Nation Network, the leading provider of entertainment marketing solutions, enabling over 800 advertisers to tap into the 200 million consumers Live Nation delivers annually through its live event and digital platforms. For additional information, visit www.livenation.com/investors .

THE ROLE

Live Nation Core Data Services is looking for a world class Product Manager to create primarily internal data products for marketing and operations teams. A major part of this role is to help engineering teams ingest multiple data sources from operations all over the world and provide a single global data platform on which our data products will be built. We need someone who can work with internal customer groups and ideate, define, build, and launch data products that drive major outcomes across multiple business functions and markets worldwide. This role is on the team handling international data ingestion work, and beyond ingestion will own the data products we build for multiple customers worldwide. We need someone comfortable working globally across time zones.

This is a critical role on an entrepreneurial team with the resources, exposure, and customer base of the world's leading live entertainment company. The person we're looking for will combine passionate product leadership with discipline and a keen attention to detail. We need a committed leader who builds trust throughout the business. We need research and iterative validation driving technical solutions as well as informing build/buy/partner decisions. We need someone who manages a roadmap and backlog, often feeding multiple engineering teams, and who clearly defines success criteria and post-launch measurement requirements-all of which is found in their documentation. This is a key role on a high-performing team, and we need people who are looking for this type of environment.

WHAT THIS ROLE WILL DO
• In partnership with stakeholders and product team, build out a product roadmap for functional area(s) of LN Digital
• Own feature delivery for roadmap items, enhancements and bug fixes, including functional requirements and any required documentation (flow diagrams, prototypes, contract mapping, etc), creating and prioritizing user stories and documenting deployment and post-deployment activities
• Create, update, monitor and clarify detailed user stories in JIRA
• Communicate desired scope and features to designers and work with them on designs.
• Monitor performance and measure impact (adoption, production issues, etc.) of product enhancements / releases to, if needed, drive clarity on product iteration
• Work with external third-party vendors to assess new partnership opportunities and/or evaluate existing solutions
• Broad data ingestion from multiple countries and platforms and from multiple sources
• Make data useful-perceive customer needs and opportunities, and set the vision for data products that significantly impact the wider business
• Work with engineers and program managers every day to set priorities and drive roadmap
• Create and track measurements to enable successful design, build, launch, and when needed, wind-down of multiple products

WHAT THIS PERSON WILL BRING
• 4+ years of as a product manager, with ideally with business customer applications.
• Strong data background; previous BI experience, Analysis, and/or Data Engineering a plus.
• Strong technical savvy; ability to work and communicate effectively with data engineers.
• Experience connecting directly to data sources and writing your own SQL queries; any Python, Spark, or Databricks experience is a huge plus.
• Expertise documenting requirements that translate business needs into technical requirements. Strong written and oral communication skills to effectively interact and facilitate discussions with cross functional teams across the business.
• Comfortable juggling multiple concurrent projects and setting priorities.
• Experience with JIRA / agile user story and acceptance criteria writing.
• Willingness to work with cross-functional teams across time-zones and odd hours as necessary.
• Excellent analytical skills required, experience with user behavior data will be a leg up.
• Track record of success launching data products or business applications
• Passion for live music and events is a plus
• Versatility to work across disciplines and unlock whatever capabilities are needed to make products successful; no job too big or too small mentality

BENEFITS & PERKS
Our motto is 'Taking Care of Our Own' through 6 pillars of benefits:
• HEALTH: Medical, Vision and Dental benefits for you and your family, including Flexible Spending Accounts (FSA) and Health Savings Accounts (HSAs)
• YOURSELF: Generous paid time off policy including paid holidays, sick time and paid days off for your birthday, Free concert tickets
• WEALTH: 401(k) program with company match, Stock Program
• FAMILY: New parent programs & support including caregiver leave and childcare cash, infertility support
• CAREER: Tuition reimbursement, student loan repayment internal growth and development programs & trainings

Live Nation's policy regarding vaccinations and masking will evolve based upon updated regulations and factors related to COVID-19. Currently, we strongly encourage employees to be fully vaccinated or have received a negative COVID test within [24] hours of entering an office.

Jobcode: Reference SBJ-rbb76e-44-213-60-33-42 in your application.

Company Profile
Ticketmaster

Live Nation Entertainment is the global leader in live entertainment and ticketing. Our world-class portfolio reaches all aspects of the live event and ticketing industry, from ground-breaking software in Ticketmaster, mix of legendary venues and restaurants in House of Blues, production leaders in Concerts, exceptional brand partnerships in Media & Sponsorship, and unparalleled team of artist managers in Artist Nation supported by diverse professionals in all facets of Corporate operations.