Pricing Consultant

Job Description

Pricing Product Consultant

Division: Ticketmaster, Enterprise & Premium Services

Line Manager: Manager- Pricing Consulting & Support

Contract Terms: Full-time/Permanent

THE TEAM

A dedicated team focused on bringing to market best-in-class pricing and distribution products to drive revenue and sales growth amongst clients

THE JOB

Enable clients to maximize sales and revenue potential through dynamic pricing using Ticketmaster's suite of pricing products and services. Provide clients a best-in-class service and support system that enables clients to enhance their revenue and demand optimization strategies through value added consulting and analytical interactions.

WHAT YOU WILL BE DOING
• Become a subject matter expert for Pricemaster, Platinum, and future pricing applications and their client implementation & usage
• Drive client process decisions by providing solution sets based on pricing expertise and high-level understanding of client needs, business requirements, and product offerings
• Work with the consulting team to identify and mitigate business, application, or process hurdles holding back client adoption and usage
• Provide product support for the pricing applications - escalating issues when necessary and communicating resolutions and timelines to clients
• Develop, maintain, and communicate instructions, best practices, and documentations to clients to aide in pricing application usage
• Solicit, manage and track client constraints and settings within the Pricemaster application.
• Lead regular support meetings with clients with pre-meeting agenda planning and after meeting action item reporting and follow-up.
• Perform regular review and maintenance of pricing applications to ensure proper hygiene of events, images, statuses, and other areas of site usability.

WHAT YOU NEED TO KNOW (or TECHNICAL SKILLS)
• 3 years' experience with the Ticketmaster Host & Archtics systems with a strong focus on event setup and operational details
• 2 years' experience in product support, training, and documentation to both internal and external constituents

YOU (BEHAVIOURAL SKILLS)
• Strong analytical skills with an ability to draw actionable insights out of data and communicate with clients on strategies and tactics
• Service-oriented with an ability to develop and maintain excellent client relationships
• Calm and collected when working in a fast-paced environment with strict timelines for work completion

LIFE AT TICKETMASTER

We are proud to be a part of Live Nation Entertainment, the world's largest live entertainment company.
Our vision at Ticketmaster is to connect people around the world to the live events they love. As the world's largest ticket marketplace and the leading global provider of enterprise tools and services for the live entertainment business, we are uniquely positioned to successfully deliver on that vision.

We do it all with an intense passion for Live and an inspiring and diverse culture driven by accessible leaders, attentive managers, and enthusiastic teams. If you're passionate about live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you.
Our work is guided by our values:

Reliability - We understand that fans and clients rely on us to power their live event experiences, and we rely on each other to make it happen.

Teamwork - We believe individual achievement pales in comparison to the level of success that can be achieved by a team

Integrity - We are committed to the highest moral and ethical standards on behalf of the countless partners and stakeholders we represent

Belonging - We are committed to building a culture in which all people can be their authentic selves, have an equal voice and opportunities to thrive

EQUAL EMPLOYMENT OPPORTUNITY

We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Ticketmaster will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Ticketmaster also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Ticketmaster will also provide reasonable religious accommodations on a case-by-case basis.

Jobcode: Reference SBJ-gqybk6-216-73-216-42-42 in your application.