Lead Software Engineer

Job Description

Lead Software Engineer

Location: Beverly Hills, CA | Remote

Division: Ticketmaster

Contract Terms: Full Time

THE TEAM

At Ticketmaster, we are the team that is responsible for our customer's account systems and post-purchase experience, providing high volume, low latency authentication systems and feature-rich, highly reliable ticket, order, resale management systems for the fan facing experience. Being part of this team, you will be an integral member of the system that supports millions of fans and clients every day.

THE JOB

We are looking for a Lead Software Engineer who is independent, fast-learning, self-starter and provides technical leadership and mentoring to engineers within the team. You are responsible for translating business objectives into technical solutions and there by building, delivering and maintaining the products.

You'll be challenged to envision the technical aspects and solutions for the future landscape of globalizing the products.  This role is a great opportunity to grow your technical/leadership skills and deliver highly impactful products that help millions of fans to experience live events.

WHAT YOU WILL BE DOING
• Participate and drive development work across globally distributed software teams.
• Stay current in the technology landscape. You will be expected to have a wide range of understanding of technologies, and to act as a mentor to others.
• Ensure applicability of global applications to global markets.
• Ability to organize, prioritize; multitask while coordinating team efforts, reporting to stakeholders and management on the progress of goals.
• Connect with a series of stakeholders in order to gather as much information as possible regarding the problem at hand and implement short-mid term strategies to evolve products for future success.(UX / Design / Product / PMO…etc.). • • Objectively explore multiple approaches and recommend the best technical direction including logic and reasoning.
• Meaningful participation in web, native app and service layer architecture design.
• Spike and prototype.
• Write exemplary code.
• Own the full development and deployment cycle for your software.
• Encourage and grow other engineers in their craft.
• Foster and drive continuous improvement
• Review and maintain the target Architecture, taking learnings from project delivery and continuously refining the target as time goes on
• Debug and triage production application issues, often not your own.
• Maintain and Curate Documentation and Standards
• Consolidate, Catalogue, Review and Sanitize existing technical documents
• Ensure that solution designs created by development teams consider security risk, and have appropriate mitigations in place
• Keep abreast of potential security risks ensure they are captured so that these risks can be appropriately tracked and closed down

WHAT YOU NEED TO KNOW (or TECHNICAL SKILLS)
• Demonstrable senior engineering and development experience
• Strong communication skills and the ability to collaborate closely with remote team members
• Ability to prioritize work not only for oneself but also assist in doing so for the team.
• Extensive experience with diagramming such as Sequence, data flow, ER, C4 Model
• Proven experience with delivering highly scalable; highly performant and fault-tolerant solutions.
• Experience with modern frameworks such as Springboot
• Strong back end development skills.
• Front-end development experience and sound knowledge of JavaScript, React.js, and Node.js.
• Strong experience in troubleshooting, debugging, fixing issues, and finding possibilities to automate routine tasks.
• Working knowledge of one or more database products (e.g. Oracle, MySQL, PostgreSQL)
• Experience in a cloud-native stack; cloud services (e.g. AWS), containerized compute (e.g. Kubernetes), infrastructure-as-code (e.g. Terraform), and CI/CD (e.g. GitLab).
• Understanding and experience in streaming data technologies (e.g. Kafka).
• Experience in creating testing harness/infrastructure/test cases/Automation geared towards ensuring the quality of the product using testing frameworks like Junit, TestNG, Mockito, WireMock, Jest.
• Experience with modern DevOps tools and workflows such as Docker, Prometheus, Grafana, Jira, or equivalents.
• Outstanding collaboration, time management, mentorship, skills and able to both work independently or as part of a team.

Perferred Skills:
• Familiarity with one or more scripting languages such as Python, Ruby, Perl or Bash.
• Experience in evaluating technical feasibility of a project, work breakdown and providing estimates on effort and risk.
• Experience with Reactive/Asynchronous/Non-Blocking programming
• Test-Driven Development experience

YOU (BEHAVIOURAL SKILLS)
• Autonomous and proactive
• Focused on results and desired outcomes and how best to achieve them
• Ability to consider multiple approaches and recommends the best technical direction including logic and reasoning
• Ability to work with minimal supervision
• Able to solve complex technical issues through debugging, research, and investigation
• Promote cooperation and commitment within a team to achieve goals and deliverables
• Ability to maintain and fosters relationships within, across, and external to organizational boundaries
• Passionate about technology, software development and transformation
• You desire to continually improve your own skills, and ability to transfer that to the skills of others

LIFE AT TICKETMASTER

We are proud to be a part of Live Nation Entertainment, the world's largest live entertainment company.
Our vision at Ticketmaster is to connect people around the world to the live events they love. As the world's largest ticket marketplace and the leading global provider of enterprise tools and services for the live entertainment business, we are uniquely positioned to successfully deliver on that vision.

We do it all with an intense passion for Live and an inspiring and diverse culture driven by accessible leaders, attentive managers, and enthusiastic teams. If you're passionate about live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you.
Our work is guided by our values:

Reliability - We understand that fans and clients rely on us to power their live event experiences, and we rely on each other to make it happen.

Teamwork - We believe individual achievement pales in comparison to the level of success that can be achieved by a team

Integrity - We are committed to the highest moral and ethical standards on behalf of the countless partners and stakeholders we represent

Belonging - We are committed to building a culture in which all people can be their authentic selves, have an equal voice and opportunities to thrive

EQUAL EMPLOYMENT OPPORTUNITY

We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Ticketmaster will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Ticketmaster also wishes to parti

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Jobcode: Reference SBJ-rjpo92-3-135-190-101-42 in your application.