Lead Software Engineer

Job Description

Location: London, UK

Division: Ticketmaster Tech

Contract Terms: Permanent, Full-Time

THE TEAM: Smart Queue

A career at Ticketmaster will challenge and engage you. We support the creators and producers of shows and live performances, while connecting more passionate fans to these events. The pace here is fast, the atmosphere is fun and a passion for live events is a common thread that ties us together. As a global and growing business, we can truly offer a world of opportunities to expand your skills and develop your career. Visit any of our offices and you'll find a diverse mix of passionate employees, helping fans around the globe connect with the artists, teams and events they love. It truly is a unique and rewarding environment.

THE JOB:

In the role of Lead Engineer, you will be responsible for owning the development and design of entire application components and leading team projects. While working independently with minimal supervision, you will rely on your wide range of experience and technical expertise to propose new solutions and ideas, and to foster relationships with peers in different teams and offices.

You will represent the team as a technical expert and work closely with the Product Manager on feature requirements and planning. Important components of this role include anticipating team needs, guiding and mentoring individuals , influencing the culture and driving continuous improvement.

WHAT YOU WILL BE DOING
• Design robust, highly scalable architecture with solid monitoring and alerting capabilities
• Define strategy to maintain and scale application services
• Automate testing, deployments, performance, and recovery
• Ensure high quality through automated tests
• Interact with Product Manager and other internal development teams
• Mentor senior and junior engineers in software design and architectural patterns
• Help coordinate and distribute work amongst the team
• Inspire fellow developers by providing new ideas or concepts
• Lead and support the team
• Help stakeholders translate ideas into technical solutions
• Help explain technical issues to business and product stakeholders for prioritization
• Seek to build relationships and partnerships with other teams

WHAT YOU NEED TO KNOW (or TECHNICAL SKILLS/COMPETENCIES)
• Extensive experience in software engineering
• Extensive experience designing and implementing highly-available APIs
• Fluency with Agile methodologies
• Superb backend development skills and knowledge of data structures
• Experience with modern Java frameworks like Spring
• Strong experience in DevOps, Kubernetes, and various AWS services
• Proven experience with streaming platforms like Apache Kafka or AWS Kinesis
• Experience working in an SOA development environment
• Expertise designing RESTful interfaces
• Ability to model data accurately and define effective representative schemas
• Experience working NodeJS and Javascript
• Working knowledge of multiple database products (e.g. NoSQL, Oracle, MySQL, Mongo, DynamoDB)

YOU (BEHAVIOURAL SKILLS/COMPETENCIES)
• You are autonomous and proactive
• You can consider multiple approaches and recommend best practices
• You work with minimal supervision
• You have the ability to organize, prioritize, and multitask
• You promote cooperation and commitment within the team to achieve goals and deliverables
• You maintain and foster relationships within, across, and external to organizational boundaries
• You are passionate about technology and transformation
• You have strong communication skills and the ability to collaborate closely with remote team members

TICKETMASTER VALUES

Reliability – We understand that fans and clients rely on us to power their live event experiences, and we rely on each other to make it happen.

Teamwork - We believe individual achievement pales in comparison to the level of success that can be achieved by a team

Integrity – We are committed to the highest moral and ethical standards on behalf of the countless partners and stakeholders we represent

Belonging - We are committed to building a culture in which all people can be their authentic selves, have an equal voice and opportunities to thrive

CULTURE

We're fans who help fans everywhere get into the live events they love. A proud division of Live Nation Entertainment, Ticketmaster has changed the way the world connects with their favourite artists, teams, and shows, and we continue to shape innovation every day. We're not just selling tickets (though we do that better than anyone else), we're enriching lives one amazing experience at a time. And we think that's pretty amazing. If you're passionate about the magic of live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you.

We have a 'Fan First' mindset, placing customers at the heart of everything we do. Whether working behind the scenes or engaging directly with the 'Fan' you will be part of a culture that supports and enriches the fan experience. Your work, our passion… delivering world class experiences – Fan First.

Jobcode: Reference SBJ-rj8090-52-14-150-55-42 in your application.