Full Time Job

Jr Network Engineer

Ticketmaster

West Hollywood, CA 05-11-2022
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  • Paid
  • Full Time
  • Mid (2-5 years) Experience
Job Description
Live Nation Entertainment is the world's leading live entertainment and eCommerce company, comprised of four market leaders: Ticketmaster.com, Live Nation Concerts, Front Line Management Group and Live Nation Network. Ticketmaster.com is the global event ticketing leader and one of the world's top five eCommerce sites, with over 26 million monthly unique visitors. Live Nation Concerts produces over 20,000 shows annually for more than 2,000 artists globally. Front Line is the world's top artist management company, representing over 250 artists. These businesses power Live Nation Network, the leading provider of entertainment marketing solutions, enabling over 800 advertisers to tap into the 200 million consumers Live Nation delivers annually through its live event and digital platforms. For additional information, visit www.livenation.com/investors.

THE ROLE

The Network Infrastructure Services team is looking for a highly motivated, passionate, and enthusiastic individual who is interested in being on the operational support front lines that assists with issues/requests for our internal corporate network, our production datacenter network, and our customer facing client network. As a Level 1 Network Engineer, you can expect to develop valuable operational and procedural skills and gaining invaluable real-world experience in a large global enterprise and eCommerce environment that strives to stay on the bleeding edge of technology.

WHAT THIS ROLE WILL DO
• Successful candidate will have involvement in all aspects of supporting the Live Nation Data Network Design, including:
• Configuration
• Documentation
• Implementation
• Maintenance
• Troubleshoot network issues through all layers of the OSI model, across multiple technologies
• Provide network support in a large (over 6000 nodes) Cisco and Meraki environment
• Responsible for network roll out at new or remodeled offices
• Participate in cross-functional / cross-organizational team projects
• Make quick decisions on proper ways to align customer requirements with existing company or departmental procedures
• Work with the leadership to develop and implement device configuration standards, and policies and procedures that provide world class support to our business and clients.
• Utilize and evaluate/recommend enterprise tools to ensure we maintain proper visibility and awareness of the health of the overall network and network devices, and ensure that proper processes are in place to react to issues promptly.

WHAT THIS PERSON WILL BRING
• 2-4 years of working experience in a customer driven support role for an organization similar to our size
• Knowledge of the TCP/IP network stack and OSI model
• Practical knowledge of the IEEE 802 standards
• Knowledge and experience related to IT infrastructure preferred
• Meraki experience preferred
• Familiarity with other network tools preferred
• Understanding of network design theories
• Demonstrated troubleshooting skills in a large Enterprise multi-vendor environment
• Prior knowledge of best practices regarding network deployments for our venues, offices and client locations. (Preferred)
• Ability to exercise sound judgment in complex, high pressure situations.
• Ability to provide both hands on solutions and management of projects as well as deliver training
• Proficient with Microsoft Office applications, including VISIO and Excel
• Strong oral and written communication skills
• Must be a self-starter with the ability to work well in a team environment
• Ability to travel 25% of the year
• Flexible schedule required

BENEFITS & PERKS
Our motto is 'Taking Care of Our Own' through 6 pillars of benefits:
• HEALTH: Medical, Vision and Dental benefits for you and your family, including Flexible Spending Accounts (FSA) and Health Savings Accounts (HSAs)
• YOURSELF: Generous paid time off policy including paid holidays, sick time and paid days off for your birthday, Free concert tickets
• WEALTH: 401(k) program with company match, Stock Program
• FAMILY: New parent programs & support including caregiver leave and childcare cash, infertility support
• CAREER: Tuition reimbursement, student loan repayment internal growth and development programs & trainings
• OTHERS: Volunteer time off, crowdfunding network

Live Nation's policy regarding vaccinations and masking will evolve based upon updated regulations and factors related to COVID-19. Currently, we strongly encourage employees to be fully vaccinated or have received a negative COVID test within [24] hours of entering an office.

#LI-MT1

#LI-HybridLosAngeles,CA

Jobcode: Reference SBJ-r0e1q8-3-238-136-36-42 in your application.

Company Profile
Ticketmaster

Live Nation Entertainment is the global leader in live entertainment and ticketing. Our world-class portfolio reaches all aspects of the live event and ticketing industry, from ground-breaking software in Ticketmaster, mix of legendary venues and restaurants in House of Blues, production leaders in Concerts, exceptional brand partnerships in Media & Sponsorship, and unparalleled team of artist managers in Artist Nation supported by diverse professionals in all facets of Corporate operations.