Full Time Job

Instructional Designer, Live Nation University

Ticketmaster

Beverly Hills, CA 06-21-2022
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  • Paid
  • Full Time
  • Mid (2-5 years) Experience
Job Description
Live Nation Entertainment is the world's leading live entertainment and eCommerce company, comprised of four market leaders: Ticketmaster.com, Live Nation Concerts, Front Line Management Group and Live Nation Network. Ticketmaster.com is the global event ticketing leader and one of the world's top five eCommerce sites, with over 26 million monthly unique visitors. Live Nation Concerts produces over 20,000 shows annually for more than 2,000 artists globally. Front Line is the world's top artist management company, representing over 250 artists. These businesses power Live Nation Network, the leading provider of entertainment marketing solutions, enabling over 800 advertisers to tap into the 200 million consumers Live Nation delivers annually through its live event and digital platforms. For additional information, visit www.livenation.com/investors.

THE ROLE

This role works as part of the Live Nation University (LNU) team, a new function dedicated to elevating employee experiences from onboarding to higher level development. They'll help to build learning content for the LNU programs that's applicable to our employees and reflects our culture. It's important that this person can apply learning theory/models, best practices, and trends, while maintaining knowledge of cutting-edge approaches so learning solutions drive lasting impact. We're looking for someone who has graphic and branding excellence and can build presentation decks, scripts, and online learning modules to support the goals of Live Nation University. This role supports the Program Manager and Facilitator for LNU to deliver timely and scalable learning solutions for a global organization.

WHAT THIS ROLE WILL DO
• Builds engaging digital and facilitator-led trainings to support LNU employee development and cultural immersion programs.
• Acts as a project manager to build and develop learning programs offered by LNU while also acting as a subject matter expert in instructional design and resource development.
• Ideates with the team on the right learning solutions that serve a global audience.
• Applies tested instructional design theories, practice and methods.
• Analyzes and selects technologies; creates instructional material/media across varied delivery methodologies (instructor-led training, video production, e-learning, performance support, etc.)
• Builds storyboards and leverages storytelling skills to translate ideas into interactive, appropriate scripted digital content on an authoring tool (whether facilitator-led or e-learning).
• Assesses and implements necessary learning checks and appropriate engagement tactics for impactful learning programs.
• Builds in Diversity & Inclusion considerations into all learning solutions.
• Updates and maintains LNU training content and learning libraries.
• Works with various stakeholders across the business to ensure content is up to date and reflective of the Live Nation culture, business and priorities.
• Researches and makes recommendations for latest approaches to stay up to date with modern learning and employee development tactics (ex: flex work, leadership, and employee development).
• Maintains the LNU branding; works with the Program Manager to ensure visual consistency and graphical excellence across all LNU trainings and learning resources.
• Assists with managing LNU vendor relationships as applicable and vetting new potential external learning partners as necessary.

WHAT THIS PERSON WILL BRING
• Knowledge in Instructional design, learning & development models, and adult learning theory with the ability to apply modern learning techniques.
• Excellence in instructional and graphic design skills.
• Digital learning software excellence (i.e. Articulate), learning animation software knowledge a plus, (portfolio of work is preferred).
• Knowledge of Adobe Creative Cloud components, video and audio editing, Microsoft 365 (Excel, Word, PowerPoint, etc.).
• Bachelor's degree in a related field, advanced degree a plus.
• Minimum of 4 years' experience with instructional design in a variety of modalities (in-person, online, microlessons, etc.) for complex businesses with a spectrum of employee types (i.e. from executive to entry-level).
• Demonstrates exceptional presentation skills with both concepts and scripted content for a variety of audiences, ensures messaging is appropriate for each. As needed, can conduct a Train the Trainer.
• Demonstrates the ability to present a clear, thorough content strategy to various audiences and articulate how this approach supports the learning objectives.
• Ability to consult with diverse stakeholders within a broad, decentralized business.
• Organized and strong communicator (written and verbal).
• Strong client service and problem-solving skills with the ability to execute in a fast-paced environment.
• Ability to work closely with others on a team successfully as part of a highly decentralized organization.
• Demonstrated ability to work independently as well as collaborate on a team as needed.
• Live Nation's policy regarding vaccinations and masking will evolve based upon updated regulations and factors related to COVID-19. Currently, we strongly encourage employees to be fully vaccinated or have received a negative COVID test within (24) hours of entering an office.

BENEFITS & PERKS
Our motto is 'Taking Care of Our Own' through 6 pillars of benefits:
• HEALTH: Medical, Vision and Dental benefits for you and your family, including Flexible Spending Accounts (FSA) and Health Savings Accounts (HSAs)
• YOURSELF: Generous paid time off policy including paid holidays, sick time and paid days off for your birthday, Free concert tickets
• WEALTH: 401(k) program with company match, Stock Program
• FAMILY: New parent programs & support including caregiver leave and childcare cash, infertility support
• CAREER: Tuition reimbursement, student loan repayment internal growth and development programs & trainings
• OTHERS: Volunteer time off, crowdfunding network

Live Nation's policy regarding vaccinations and masking will evolve based upon updated regulations and factors related to COVID-19. Currently, we strongly encourage employees to be fully vaccinated or have received a negative COVID test within [24] hours of entering an office.

If the above description sounds like you and fits your background, apply online at www.livenationentertainment.com/careers to join the Live Nation Entertainment team today!

Applicants for employment in the US must possess work authorization which does not require sponsorship by the employer for a visa.

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Jobcode: Reference SBJ-rn9q05-3-238-24-209-42 in your application.

Company Profile
Ticketmaster

Live Nation Entertainment is the global leader in live entertainment and ticketing. Our world-class portfolio reaches all aspects of the live event and ticketing industry, from ground-breaking software in Ticketmaster, mix of legendary venues and restaurants in House of Blues, production leaders in Concerts, exceptional brand partnerships in Media & Sponsorship, and unparalleled team of artist managers in Artist Nation supported by diverse professionals in all facets of Corporate operations.