Job Description
THE TEAM
The Ticketmaster Music division is focused on custom and unique ticketing solutions to better connect artists to their fans and serve the needs of the music touring industry. This team develops and maintains several internal and customer-facing applications, and integrates with other Ticketmaster services and third-party sites and applications to deliver the best value to our clients and fans.
A career at Ticketmaster will challenge and engage you. The pace here is fast, the atmosphere is fun and a passion for live events is a common thread that ties us together. As a global and growing business, we can truly offer a world of opportunities to expand your skills and develop your career. Visit any of our offices and you'll find a diverse mix of passionate employees, helping fans around the globe connect with the artists, teams, and events they love. It truly is a unique and rewarding environment.
THE JOB
As a member of the Ticketmaster Music engineering team, this role will support and grow our custom ticketing solutions for the music touring industry, initially focusing on our new guest list ticketing system. This role will work directly with our team of engineers, designers, and product owners, primarily in support of our NodeJS-based application stack. The position will require excellent front-end and back-end skills, a good ''eye'' for quality consumer e-commerce experience as well as performant, scalable, and efficient server-side processing.
WHAT YOU WILL BE DOING
• Work with product owners, designers, and other engineers to deliver features both customer-facing and back end
• Deploy code through build pipelines into development, testing, and production environments
• Stay current on best practices and trends
• Advise and recommend tools and technologies to improve performance, stability, ease of development, and fan experience
• Work with project manager to provide estimates of proposed work
WHAT YOU NEED TO KNOW (or TECHNICAL SKILLS)
• 2-5 years of work experience
• Strong full-stack development experience with JS-based toolsets:
• NodeJS
• React
• Associated frameworks, tools, and libraries
• Experience with AWS primarily, or other cloud-based deployment environments
• Experience with with Lambdas/serverless application architecture
• Experience with front-end as well as server-side development
• Knowledge of Git and best practices for code versioning and management
• Experience with IaaS/code-as-deployment tooling, Terraform preferred
• Experience with containerized deployments (Docker) and Kubernetes a plus
• Experience with supporting high-traffic sites is a plus; understanding proxies, CDNs, caching, etc.
• Knowledge of relational as well as NoSQL databases and design patterns
• E-commerce experience a plus
YOU (BEHAVIORAL SKILLS)
• Ability to bridge the gap between disparate systems and technologies
• Strong experience working in a team and as an individual
• Exemplary communication skills (both written and oral)
• Commitment to delivering quality product on schedule at a predictable cadence
• An ability and desire to develop with new technologies as well as to delve deep on more legacy products and environments
• Ability to shift focus between multiple projects depending on the current priority
LIFE AT TICKETMASTER
We are proud to be a part of Live Nation Entertainment, the world's largest live entertainment company.
Our vision at Ticketmaster is to connect people around the world to the live events they love. As the world's largest ticket marketplace and the leading global provider of enterprise tools and services for the live entertainment business, we are uniquely positioned to successfully deliver on that vision.
We do it all with an intense passion for Live and an inspiring and diverse culture driven by accessible leaders, attentive managers, and enthusiastic teams. If you're passionate about live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you.
Our work is guided by our values:
Reliability - We understand that fans and clients rely on us to power their live event experiences, and we rely on each other to make it happen.
Teamwork - We believe individual achievement pales in comparison to the level of success that can be achieved by a team
Integrity - We are committed to the highest moral and ethical standards on behalf of the countless partners and stakeholders we represent
Belonging - We are committed to building a culture in which all people can be their authentic selves, have an equal voice and opportunities to thrive
EQUAL EMPLOYMENT OPPORTUNITY
We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Ticketmaster will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Ticketmaster also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Ticketmaster will also provide reasonable religious accommodations on a case-by-case basis.
Jobcode: Reference SBJ-r14p5y-98-84-18-52-42 in your application.