Foundation Room Supervisor

Job Description

WHO ARE WE?

Live Nation Entertainment is the world's leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000 artists in over 40 countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com.

WHO ARE YOU?

Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on!

WHAT THIS ROLE WILL DO
• Maintain daily labor/timesheets
• Conduct semi-annual evaluations of Foundation Staff. Propose raise recommendation to Assistant General Manager
• Hold departmental staff meetings to keep everyone informed of the departments problems/progress
• Oversee all schedules within Foundation Rooms
• Conduct daily pre-shift in an upbeat and motivational manner
• Follow up/follow through of subordinates in reaching goals (continual coaching and counseling)
• Maintain appropriate staffing levels – hiring, terminations, maintain disciplinary documentation; and ensure complete/thorough training of all staff
• Follow the HOB Service Standards per Standard Operating Procedures
• Housekeeping – conduct walk through
• Maintain OSHA workplace
• Maintain operational supplies
• Maintain reservations
• Oversee parties/special events in the room
• Keep guest feedback log
• Cost control on labor, F&B, Liquor
• Facilitate proper inter-departmental communication and organization

WHAT THIS PERSON WILL BRING

Required:
• 3 –5 years high volume experience with a VIP club or upscale hospitality establishment
• Ability to work late hours
• Knowledge of state, federal and local liquor laws and health code regulations
• Ability to deal with intoxicated guests in a positive and safety minded manner
• Tolerance of all cultures, music and art forms
• Financial & Operational skills
• Fine dining Procedures
• Fine Wine knowledge
• Food Preparation/presentation
• Cost of Sales
• P& L Reports
• Responsible Alcohol Awareness Training Certification or Equivalent
• Guest Relations
• High School Diploma

Preferred:
• Point of Sales knowledge, preferably MICROS
• College Degree
• Responsible Alcohol Awareness Training Certification or Equivalent

Physical Demands/Working Environment:
• Working environment is fast-paced
• Position requires extended periods of prolonged standing and working on your feet
• Must be able to lift and/or move up to 25 lbs.

EQUAL EMPLOYMENT OPPORTUNITY

We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It's talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.

Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation.

We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas.

We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Live Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Live Nation will also provide reasonable religious accommodations on a case-by-case basis.

Jobcode: Reference SBJ-rb7ybe-18-222-108-18-42 in your application.