Content Executive

Job Description

Content Executive (12 month FTC)

Location: London, UK

Division: Ticketmaster UK and IE

Line Manager: Senior Content Manager

Contract Terms: 12 month contract, 40 hours per week

THE TEAM

Ticketmaster UK, part of Live Nation Entertainment is the largest live entertainment company in the world, consisting of five businesses: concert promotion and venue operations, sponsorship, ticketing solutions, ecommerce and artist management. The Ticketmaster Marketing team drives customer engagement via our Content, CRM and Performance Marketing channels, creating campaigns to retain existing fans, acquire new fans and ultimately drive sales.

THE JOB

This is a new role, with a need identified to help support the existing Content team in the creation and maintenance of all copy across the Ticketmaster UK site.

The Content Executive will have three main areas of focus:

1) Administration – serving as the main point of contact for requests. Dealing with time-sensitive requests fielded from the wider UK Marketing team, the Content Executive will effectively and efficiently respond to requests to update copy, images and information across the Ticketmaster site. Busy announcements and short-notice changes mean the ideal candidate will be great at working to tight deadlines, and will have a sharp eye for detail.

2) SEO content-creation. Working alongside the SEO Editor, the Content Executive will assist in the creation of SEO-first editorial content to support business priorities. This might include writing an original synopsis for a new West End show, building a listicle on the best places to take the kids over Christmas, or updating a guide to the biggest metal festivals in the country.

3) General editing/proofing. Working alongside the Digital Sub-Editor, the Content Executive will also help to ensure that all content meets TOV and brand guidelines. The Content Executive will assist in proofing weekly newsletters and emails, as well as checking content across all editorial and artist pages.

In addition, the Content Executive would be assisting in the general creation and editing of content and campaigns across the Ticketmaster UK site. Working in the Content team, part of the Marketing team, they would be an intrinsic part of making sure fans and clients alike are best served by Ticketmaster UK.

Applicants will be dynamic content editors with excellent copywriting and proof-reading skills. They will collaborate well with members of the wider business to create, facilitate and promote word-perfect copy. They will be great at multi-tasking, at juggling short-notice requests, and at keeping a tight focus under pressure. At the same time, the ideal candidate will have a passion for editorial, a keen interest in SEO, and a real love of live entertainment.

Ticketmaster UK is part of Live Nation Entertainment, the largest live entertainment company in the world, consisting of five businesses: concert promotion and venue operations, sponsorship, ticketing solutions, ecommerce and artist management. Live Nation seeks to innovate and enhance the live entertainment experience for artists and fans: before, during and after the show. Live Nation Entertainment incorporates various high-profile brands including Ticketmaster, Academy Music Group (AMG) and Live Nation Music.

WHAT YOU WILL BE DOING
• Responding to requests from the wider Marketing team to update and create artist pages
• Maintaining in-house workflows to ensure all requests are kept up to date
• Writing artist biographies, blog posts and email copy in keeping with brand tone of voice
• Ensuring content is optimised for SEO and best practice is implemented across all digital elements
• Analysing SEO data to ensure sure we're picking up on emerging search trends
• Sub-editing copy across all channels to ensure it meets house style and the brand tone of voice
• Using web content management systems to publish content
• Working with the Senior Content Manager and Content and Marketing teams to conceive, create and deliver new creative campaign and editorial ideas to promote the Ticketmaster brand

WHAT YOU NEED TO KNOW (or TECHNICAL SKILLS)
• Proven experience in a content marketing, social media or editorial role
• Experience using a CMS (content management system), particularly WordPress and Prismic. Knowledge of Salesforce also highly desirable
• Able to write and edit quickly and accurately while adapting to brand tone of voice
• Ability to use Microsoft Office software packages to a competent standard
• Previous experience in working with SEO from a content or editorial perspective is highly desirable
• Previous experience of using analytics programmes (such as Google Analytics) is highly desirable

YOU (BEHAVIOURAL SKILLS)
• Organised, self-motivated and capable of working on own initiative
• Enthusiastic, confident and able to communicate at all levels
• Ability to work effectively as part of a team
• Meticulous attention to detail
• Strong creative skills
• Good time management skills with an ability to plan and prioritise competing work demands
• Excellent verbal communications skills
• Demonstrable creativity and innovation in a business context relevant to the role

LIFE AT TICKETMASTER

We are proud to be a part of Live Nation Entertainment, the world's largest live entertainment company.
Our vision at Ticketmaster is to connect people around the world to the live events they love. As the world's largest ticket marketplace and the leading global provider of enterprise tools and services for the live entertainment business, we are uniquely positioned to successfully deliver on that vision.

We do it all with an intense passion for Live and an inspiring and diverse culture driven by accessible leaders, attentive managers, and enthusiastic teams. If you're passionate about live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you.
Our work is guided by our values:

Reliability - We understand that fans and clients rely on us to power their live event experiences, and we rely on each other to make it happen.

Teamwork - We believe individual achievement pales in comparison to the level of success that can be achieved by a team

Integrity - We are committed to the highest moral and ethical standards on behalf of the countless partners and stakeholders we represent

Belonging - We are committed to building a culture in which all people can be their authentic selves, have an equal voice and opportunities to thrive

#TM
#LI-CG1

Jobcode: Reference SBJ-r0k5qe-216-73-216-56-42 in your application.