Full Time Job

Director Workforce Planning Indirects

The Mill

London, United Kingdom 06-10-2022
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  • Paid
  • Full Time
Job Description

The Mill is a global creative partner for agencies, production companies and brands, working across all media channels and platforms.

We are trusted specialists in visual effects, creative technologies, and content production Our projects include the creation of digital products and virtual experiences, as well as world class visual effects and video production.

We are a vibrant network of talented artists, producers, directors, and creative technologists from multinational backgrounds. We nurture innovation, flexibility, and diverse ideas across our studios in Amsterdam, Bangalore, Berlin, London, New York, Los Angeles, Chicago, Paris, Seoul, and Shanghai. We are all united by one single ambition: To create extraordinary and memorable work that captivates and excites audiences.

We are The Mill. We create the extraordinary.

This role will oversee the entire Technicolor Creative Studios Indirect labour Workforce Planning function globally. It is a strategic role standardizing workforce planning & deployment policies, processes, measurement and KPIs, as well as overseeing the medium- to long-term planning and forecasting across services lines and locations.

Primary Responsibilities

This is not an exhaustive list of responsibilities as the nature of our business requires all employees to be flexible, self-motivated and to think creatively when presented with challenges.
• Assess workforce planning processes across the business and lead process transformation programmes where required to inject best-practice workforce planning capabilities uniformly across the service lines.
• Partner with Production Services executive leadership and Recruitment leadership to inform and enable the multi-year strategic workforce deployment roadmap across locations, brands, and service type.
• Lead strategic forecasting of the global Technicolor indirect workforce needs, in order to:
• Partner with New Business to ensure they have the most up to date view of resource availability to allow certainty and profitability in bidding.
• Partner with The Focus, The Academy and the Talent & People organization to deliver ramp-up and ramp-down strategies, minimising idle costs and crewing shortfalls.
• Direct management of Service Line Workforce Planning Leadership, recognising their dotted line responsibilities to their SL, brands, and/or locations.
• Arbitrate PS-wide WFP disputes / resource conflicts and act as the final escalation point for resourcing conflicts.
• Partner with PS Facilities leadership to ensure medium- and long-term facilities requirements are forecasted, given in-studio, hot-desking, and work-from-home policies and capabilities.
• Deliver global standards and long-term improvements to the WFP processes and procedures, enabling:

1. Increased forecasting accuracy, to ensure shows and facilities are realistically and sufficiently resourced.

2. Improved global request and approval workflows so that resourcing data is as timely, accurate, and automated/effortless as possible.

3. A robust issues-escalation capability to effectively generate timely decisions and actions by the right team at the right level and without unnecessary hesitation or delay.
• Work with the PS Business Tools & Intelligence team to deliver powerful, standardized reporting to the business, as well as continual improvement in DASH and related business systems.
• Ad hoc business projects.

Engagement and Proposition
• Champion a steady, positive, transparent and productive culture of high performance, supporting Technicolor PS as a global industry leader in creative services; be an advocate of diversity and inclusivity; and act as an ambassador to promote Technicolor PS.


Required Skills & Experience
• Experience designing resource scheduling, workforce planning, or other operational / fulfilment logistics capabilities and workflows.
• Advanced experience synthesizing data analytics and/or quantitative models into specific and actionable business recommendations.
• State-of-the-art quantitative analysis and numerical interpretation skills
• Strong problem-solving, consulting, and presentation/communication abilities
• Proficient with analytical platforms such as Microsoft Power BI, Tableau, and Board.
• Advanced Microsoft Excel skills (e.g. Macros, VLOOKUP, Pivot Tables, Sum Ifs) and ability to create and work in complex data models; experience building reports and analytics dashboards.
• Strong attention to detail.
• VFX or Animation experience while favourable is not required
• Commercial acumen – an understanding of wider business strategy is desired as well as communicating timely requirements to the Production Services Executive Leadership Team.
• Organisational skills – personal efficiency; time management; ability to prioritize competing demands; a critical thinker who works well under pressure
• Integrity and ability not to shy away from reporting the difficulties we may be facing.
• Decisiveness in the face of change and uncertainty.
• A trusted confidante on financials and business strategy; some exposure to talent management is beneficial.
• Strong line management skills at all levels and an ability to foster and manage a team across locations and time zones.
• Ability to deal with conflict between the business units and projects whilst remaining impartial and determining the best outcome for the business.
• Ability to engage and manage multiple stakeholders with differing objectives
• Confidence to chair regular meetings with the Global Exec/Senior Management teams.

Jobcode: Reference SBJ-g3415q-44-192-114-32-42 in your application.

Company Profile
The Mill

Technicolor is home to the world's premiere portfolio of visual effects brands, services, and creative innovations. With locations that span the globe, and service offerings tailored to the specific creative and storytelling needs of each project, we power premium content. Our diverse family of VFX brands includes: MPC, The Mill, MR. X, Mikros MPC Advertising, and Technicolor VFX. Each studio has their own unique approach to help storytellers create out of this world experiences.