IT Analyst

Job Description

TEGNA's new Stream Center in Charlotte, North Carolina seeks an IT Analyst. The position is responsible for the integration, maintenance, operation, and support of broadcast and business information technology systems and reports to the TEGNA Stream Center (TSC) Head of Technology and Operations. The position will support broadcast-centric software and hardware as well as traditional desktop and file and print services. They will respond quickly to provide technical support for TSC Operations, vendor access for spokes, patching and other content production operations.

Responsibilities:  
• Support day to day operations of broadcast information technology systems, software, and equipment. Maintain, upgrade, and support broadcast Information Technology.
• Troubleshoot and repair computer hardware, software and peripherals, including network servers, storage, network operating systems, PCs and PC applications, LAN cabling, system security and virus protection.
• Have experience with or knowledge of Windows Server, Active Directory, Group Policy, Bomgar and Service Now Ticketing in a complex LAN and WAN computing environment.
• Support network security, access rights, naming standards, scripts, and software upgrades.
• Create and maintain wiring documentation, and system configuration documentation
• Maintain knowledge and stay current on technological advances including computer software and hardware, media and entertainment technologies, and workstation products.
• Willing to train on IT and Broadcast system operation and maintenance to service all aspects of the TSC environment.
• Ensure that facility hits monthly patching targets.
• Work closely with the Technology and Operations, Ingest, and with corporate IT support. They will effectively communicate the status of problems, provide updates to progress on projects, and offer solutions to technical issues.
• Maintain, upgrade, and support of Media applications including commercial encoding, transcoding, packaging, playout, and media asset management systems, as well as custom software applications which support various media workflows.
• Liaise with third party vendors (e.g., equipment vendors and software providers) during issue resolution and new platform evaluations
• Be available to work various hours and days including weekends, overnights, and holidays.
• Other duties as directed.

Job Requirements:

Requirements:
• Computer Science or IT related degree a plus.
• Solid understanding of current computer hardware, network technologies, and Microsoft's Active Directory environment.
• Understanding of file-based multimedia technologies and video edit systems is a plus
• Good interpersonal skills with the ability to communicate effectively with non-technical end users.
• Have the ability to lift up to 50 lbs., climb ladders and work on elevated surfaces, pull and install wiring, use hand and power tools, work on small components, and perform other physical tasks.
• Must be able to work onsite at our Charlotte, NC facility and be able to work a flexible schedule in support of a 24x7x365 operation

Travel: Rarely: less than 10%

Work Environment Set: Office: normally performed in a typical interior/office environment

Physical Demands Set: Light work: Involves sitting most of the time, walking, lifting, bending, standing, etc.

About TEGNA

TEGNA Inc. (NYSE: TGNA) is an innovative media company that serves the greater good of our communities. Across platforms, TEGNA tells empowering stories, conducts impactful investigations and delivers innovative marketing solutions. With 63 television stations in 51 US markets, TEGNA is the largest owner of top 4 network affiliates in the top 25 markets among independent station groups, reaching approximately 39 percent of all television households nationwide. TEGNA also owns leading multicast networks True Crime Network and Quest. TEGNA Marketing Solutions (TMS) offers innovative solutions to help businesses reach consumers across television, digital and over-the-top (OTT) platforms, including Premion, TEGNA's OTT advertising service. For more information, visit

Jobcode: Reference SBJ-g3mp6n-3-139-90-131-42 in your application.