Operations Manager, Platform Liability

Job Description

Spotify's Legal team is growing. We're facing innovative challenges that mirror the ground-breaking industry and product at the heart of our company. As we've expanded into more than 175 countries and our company has grown tremendously, we find ourselves facing new and interesting legal issues every day.

As Operations Manager, you will lead and deliver key projects and business as usual activities that allow us to scale and mature our legal takedowns and online safety regulatory program. You should be passionate about internet law and comfortable partnering up with Legal Counsels, Engineers and Business Partners in projects that have both legal and business impacts. The job will entail getting deeply involved in ensuring that Spotify's offerings are crafted, built and maintained in a way that follows applicable content-related safety obligations around the world. Responsibilities include providing operational support to the Platform Liability & Enforcement team in Legal Affairs for addressing new regulations and handling pre-litigation and other matters concerning allegedly unlawful content. This role sits within this team and would report to the leading attorney.
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What you'll do
• Improve efficiency of workflows related to implementation of safe harbor and online safety regulation and independently drive initiatives in those areas.
• Collaborate with teams across Spotify to develop and improve our program, including leading case-tracking of matters handled among multiple collaborators.
• Draft, implement and communicate policies, processes and templates related to Spotify's legal takedown practices.
• Track requirements of categories of regulation and identify overlap.
• Develop prioritization frameworks and document libraries, monitoring progress and upkeep.
• Offer strategic advice to different teams around safety-regulatory implications of demonstrating user-generated content, primarily around new content formats.
• Act as the directly responsible individual for various operational matters relating to online safety regulation.
• Collaborate with internal partners to respond to requests from users, government authorities and other collaborators.

Who you are
• You have at least 5+ years of experience in and interest in legal issues relating to online safe harbors and content moderation.
• You have experience leading projects in an international organization, preferably within the media / technology industry.
• Proven track record to deliver complex projects with large stakeholders across multiple time zones.
• You are able to make risk-based decisions and have excellent interpersonal and communication skills.
• You are a self-starter with an eye for detail but also the ability to consider the big picture.
• Excellent interpersonal and communication skills.
• Fluency in English is essential.

Where you'll be
• This is a New York based role

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The United States base range for this position is $107,766- 151,750, plus equity. The benefits available for this position include health insurance, six month paid parental leave, 401(k) retirement plan, monthly meal allowance, 23 paid days off, 13 paid flexible holidays, paid sick leave. These ranges may be modified in the future.

Spotify transformed music listening forever when we launched in 2008. Our mission is to unlock the potential of human creativity by giving a million creative artists the opportunity to live off their art and billions of fans the chance to enjoy and be passionate about these creators. Everything we do is driven by our love for music and podcasting. Today, we are the world's most popular audio streaming subscription service.

Jobcode: Reference SBJ-d8e35q-3-141-29-145-42 in your application.