Technical Operations Analyst

Job Description

About Sony Music Entertainment

At Sony Music Entertainment, we fuel the creative journey. We've played a pioneering role in music history, from the first-ever music label to the invention of the flat disc record. We've nurtured some of music's most iconic artists and produced some of the most influential recordings of all time.

Today, we work in more than 70 countries, supporting a diverse roster of international superstars, developing and independent artists, and visionary creators. From our position at the intersection of music, entertainment, and technology, we bring imagination and expertise to the newest products and platforms, embrace new business models, employ breakthrough tools, and provide powerful insights that help our artists push creative boundaries and reach new audiences. In everything we do, we're committed to artistic integrity, transparency, and entrepreneurship.

Sony Music Entertainment is a member of the Sony family of global companies.

Sony Music Entertainment (SME) is seeking an enthusiastic and technically adept Technical Operations Analyst to join our Content Protection team. This position will play a key role in maintaining and supporting the technical and operational dimensions of SME's intellectual property enforcement programs. As an analyst, you will be responsible for identifying and executing process improvements to improve performance, productivity, and efficiency, ensuring the fulfillment of departmental goals. We are seeking a candidate who is not only proficient in technology but also has a strong foundation in technical operations, project management, or software engineering, coupled with a fervent interest in music and technology.

What you'll do:
• Develop, implement, and maintain the technical and operational functions of SME's content protection initiatives
• Drive process improvements to increase performance, productivity, and efficiency
• Support SME's Content Protection department with operational tasks, including quality assurance, content management, intellectual property enforcement, and artist/label services
• Evaluate and implement technologies incorporating machine learning, artificial intelligence, and music recognition technologies to further SME's content protection strategies
• Investigate and devise strategies to mitigate content abuses on music streaming platforms
• Collaborate with SME's labels, affiliates, and business units to address Content Protection-related issues

Who you are:
• Must possess B.S. from an accredited institution
• Proven experience in technical operations, project management, or software engineering
• Knowledgeable about machine learning, artificial intelligence, and music recognition technologies
• Proficient in a modern programming language (e.g., Python, Java, Javascript, R)
• Possess strong analytical and problem-solving skills.

What we give you:
• You join an inclusive, collaborative and global community where you have the opportunity to fuel the creative journey
• A modern office environment designed to foster productivity, creativity, and teamwork
• Our Hybrid with Flexibility approach combines the flexibility of remote working with the benefits of in-person collaboration whenever we need to come together to do our best work. Managers will partner with their teams and employees to establish work arrangements that meet the business, team, and individual needs.
• An attractive and comprehensive benefits package including medical, dental, vision, life & disability coverage, and 401K + employer matching
• Voluntary benefits like company-paid identity theft protection and resources for pets, mental health and meditation resources, industry-leading fertility coverage, fully paid leave for childbirth or bonding, fully paid leave for caregivers, programs for loved ones with developmental disabilities and neurodiversity, subsidized back-up child and elder care, and reimbursement for adoption, surrogacy, tuition and student loans
• We invest in your professional growth & development
• Time off for a winter recess

The anticipated annual base salary does not include any other compensation components or other benefits that an individual may be eligible for. The actual base salary offered depends on a variety of factors, which may include as applicable, the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job.

New York Pay Range

$75,000 - $83,000 USD

Jobcode: Reference SBJ-g3zewn-3-141-47-163-42 in your application.