Digital Operations Account Management

Job Description

Digital Operations Account Management Temp

Sony Music Entertainment is seeking a Digital Operations Account Management Temp to support its US Digital Operations group. This position is based in New York and will report to the Associate Director, Digital Operations.

The ideal candidate will be available to work full time Thursday - Monday, including the weekend (hours will be generally 10a-6p EST)

What you'll do:
• Assist with reviewing and clearing ownership conflicts and reference overlaps
• Assist with and respond to daily time-sensitive whitelisting, manual claiming, claim releasing and conflict requests
• Manage inbound emails for rights management concerns
• Complete time-sensitive data entry internally and in partner content management systems
• Complete partner throughput monitoring including tracking catalog backfills/updates
• Complete partner and label outreach/communications
• Monitor and action partner failure reports
• Run and analyze reports
• Provide general support of US and Account Management teams
• Assist with Facebook, YouTube claiming and whitelisting over weekends

Who you are:
• Ability to handle many complex and time-sensitive projects simultaneously
• Must work well under deadline pressure; detailed-oriented, adaptable and accepting of abrupt change and unforeseen challenges
• Ability to drive projects from initiation to completion independently
• Outstanding attention to detail
• Strong oral and written communications skills including the ability to communicate independently with external partners, senior management and Sony Music Labels
• Experience working with general index databases, advanced proficiency in Excel and Word, and intermediate proficiency in Access.
• Knowledge of SME internal systems a plus (e.g. GRAS, RPS, GLORES, AOMA, DRA, EOM, MMDS, and JIRA)
• Ideal candidate must have at least 2-4 years experience in the digital (or physical) supply chain area
• College degree required
• The ideal candidate will be available to work full time Thursday - Monday, including the weekend (hours will be generally 10a-6p EST)

What we give you:
• An opportunity to fuel the creative journey on a global stage
• A modern, diverse and innovative work environment, with offices that include collaboration areas, cafeterias, event spaces, and more
• An investment in your learning & development

Jobcode: Reference SBJ-d96yx9-18-226-222-12-42 in your application.