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Full Time Job

Production Support Software Engineer

Sinclair Broadcast Group

Hunt Valley, MD 07-21-2022
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  • Paid
  • Full Time
  • Mid (2-5 years) Experience
Job Description
As the largest most diversified television broadcasting company in the country, we continuously look to embrace new digital opportunities and challenge ourselves to defy expectations of what a broadcaster can do. Sinclair has an exciting opportunity for a Software Engineer to join our Software Development Production Support Team. We are searching for a dynamic individual who is a natural problem-solver and enjoys the challenge of troubleshooting complex issues across a diverse technology stack.

The enterprise systems that the position will support range from large ERP databases and highly transactional sales systems to data warehousing, web-based broadcast and reporting systems, each with many integrations and dependencies. These systems support our business and media operations, servicing both internal and external customers.

Responsibilities:
• Responsible for ensuring the stability and performance of production applications
• Develop solutions that address break-fix, production stability and optimization issues
• Looks for areas of improvement in monitoring, application stability, and speed of determining root cause
• Contribute to automation of delivery pipelines, monitoring, and testing
• Coordinates with various support and delivery teams across the organization, for problem research and resolution
• Leverage Sinclair standards to design, build, and maintain efficient, reusable, and reliable code
• Build a solid rapport with colleagues across Sinclair Technology Partners (STP) including those working in Software Development, Systems, Security, Communication, Quality, Product Ownership and Analysis.
• Responsible for facilitation and communication of issues defined as high/critical business impact across IT and Business, to resolution.
• Responsible for managing the various escalation processes for multiple work efforts including Incident Tickets, Service Requests, Root Cause Analysis, and /or Escalated Workarounds
• Responsible for production best practices, technical and operating standards (e.g., Run time improvements, Data Quality improvements) and workflow process
• Monitor incoming work queues and manage workload accordingly.
• Comply with all Sinclair processes including SDLC and Change Management processes.
• Maintain documentation, possibly including relationship diagrams, package documentation, and maintenance manuals.
• Collaborate on, adhere to and mentor others on coding standards and development best practices.
• Be a customer champion within STP and ensure all delivered solutions effectively and efficiently meet their needs.

Technical Experience:
• 3+ years of development experience in a corporate environment inclusive of enterprise integration tools, enterprise workflow tools, application integration development or design experience.
• Bachelor's Degree in Computer Science or Information Technology and have proven ability to design, optimize and integrate business processes.
• Having experience with the following technologies would support your success with working with our platform:
• Microsoft .NET / C#
• PHP, Angular and/or Node.js
• API Data Patterns and Architecture (SOAP, REST and HTTP)
• Experience with common scripting languages (JavaScript, Python, Groovy, Powershell)
• Linux/Unix skills a plus
• Familiarity with visual-based integration middleware platforms, Dell Boomi experience a plus
• Familiarity with BPM platforms, Pega experience a plus
• Database skills including SQL, data modeling, and databases (e.g., MS SQL Server, MySQL, Oracle)
• Experience with enterprise integration tools, middleware technologies, and application/data integration patterns including ESB, MOM, JMS, SOAP/REST web services, databases, ETL
• Practical experience implementing services-oriented architecture design and enabling technologies including messaging, XML, JSON, web services, and HTTP
• Experience with Cloud (Azure preferred) and Software-as-a-Service technologies
• Experience automating deployment pipelines
• General knowledge of common business systems (CRM, SFA, ERP) and processes (lead to cash, requisitions, order management, etc.…)
• Azure DevOps experience preferred

Non-technical Experience:
• Exhibit a keen sense of urgency for high severity incidents. Able to assess the customer impact and provide tactical solutions
• Flexible enough to work for extended hours and on weekends when needed to manage high priority issues, production recoveries, provide support to Dev & Infrastructure Releases
• Committed to continuous improvement of self and team. Quick to embrace modern technologies and able to self-teach
• Excellent communication and organizational skills are necessary
• Ability to motivate and mentor team members and be a positive influence
• Ability to articulate technical concepts and considerations to audiences from developers to executives
• Excellent analytical and procedural thinking skills
• Experience with Agile SCRUM / Kanban practices

Sinclair Broadcast Group, Inc. is proud to be an Equal Opportunity Employer and Drug Free Workplace!

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Jobcode: Reference SBJ-r0zpe1-44-213-63-130-42 in your application.