Account Manager

Job Description

SheKnows Media is hiring an Account Manager, Publisher Partnerships who will manage a portfolio of SHE Media publishers and influencers. In this role, you will build and maintain strong partnerships with key publisher partners and work to optimize the value of their inventory by educating and guiding them on how to respond to industry changes (e.g. viewability, ads.txt, GDPR, etc.). The ideal candidate will be driven, self-motivated, collaborative, and like to build and shape orgs, has a passion and penchant for technology, an understanding of mobile, video and programmatic, excellent communication skills and ease with explaining complex topics clearly and concisely.

Responsibilities:
• Manage a portfolio of publishers and influencers, members of the SHE Media partner network
• Support network members who need help with ad code and/or template installation/change
• Help publishers optimize their ad configuration on mobile and desktop
• Help launch new ad products (native, video, channel partners) for your portfolio:
• Contribute to strategy and improvements for publisher tools and services:
• Develop and enforce compliance guidelines for pub network members
• Ensure that emails are responded to with excellent and timely customer service
• Supporting any other tech-related and publisher-related asks as needed:

Requirements:
• Previous experience with support or customer service, preferably in an ad network
• Proven ability and track record working in Wordpress back-end and implementing code
• Understanding of ad optimization metrics (e.g. viewability) and how to improve them
• Understanding of ad supported digital monetization and business models
• Knowledge and experience working with header-bidding for display and video
• Strong consultative sales skills, relationship building, and internal and external customer satisfaction management
• Self-starter capable of thriving in a fast pace environment
• Excellent communication (both written and verbal), negotiation and presentation skills
• BA/BS required

You know how to have fun: We are a fun company, and we genuinely love what we do, so charisma, a sense of humor and a thirst for learning new things will help.

Typical wage range: $80k - $90k

Factors that could be used to determine your actual salary may include your specific skills, years of experience and comparison to current employees already in this role. The typical candidate is hired below midpoint of the range. The total compensation package for this position will also include other elements, a full range of medical, financial, and/or other benefits including 401(k) eligibility and paid time off benefits.

About SHE Media:

As a top 10 lifestyle media company reaching 74+ million monthly visitors, SHE Media focuses on the power of content and community to move our culture forward. SHE Media believes that media companies can and should be a force for good in the world. The company's rich editorial ranges from health, food, and family to career and entertainment.

SHE Media's flagship brands, SheKnows, Flow, StyleCaster, Soaps and BlogHer, produce award-winning lifestyle content and events that reflect the passion and purpose of the company. In addition to the flagship brands, the SHE Media Collective supports thousands of independent publishers and content creators with technology, education, and monetization opportunities to grow their businesses.

SHE Media has a longstanding commitment to the advancement of equity and inclusion through media. In 2021, SHE Media launched Meaningful Marketplaces enabling advertisers to buy media at scale from a community of women and minority-owned publishers, ensuring that independent media receives the economic support to thrive. SHE Media is also dedicated to advancing women's health. In 2023, SHE Media launched Flow, an all-new digital and live media platform providing content, community, and commerce in service of women's whole life health.

Part of Penske Media Corporation (PMC), SHE Media is based in New York, with offices in Los Angeles. Follow SHE Media on LinkedIn, Instagram, Facebook and Twitter.

Jobcode: Reference SBJ-gmbjqv-44-200-94-150-42 in your application.