Senior Service Reliability Engineer

Job Description

Overview and Responsibilities

This critical Service Reliability Engineering role on the Pluto TV Team includes responsibilities for system and server management, database management, configuration management, troubleshooting, preventative and corrective maintenance, performance monitoring and enhancement for our cloud / hosted large scale consumer video service. The Engineer in this role will lead the charge during critical incidents, enabling the Production Operations group to increase reliability across various tools and technologies. Beyond firefighting, we're looking for a star Engineer for our Service/Site Reliability group who has proficiency in backend systems and is confident with high volume and high-performance Node.js

Servers, as well as vast knowledge of AWS to apply to both short and long term fixes for code and infrastructure.

Responsibilities Include

This is a critical role with a wide range of responsibilities, including:
• Design and perform system and server management, database management, configuration management, deep troubleshooting, preventative and corrective maintenance, performance monitoring and enhancement for cloud / hosted large scale consumer video service
• Respond to emerging incidents, solve critical issues, and follow through with a plan for resolution or future mitigation
• Act as a SME on Service Reliability for Production Operations and the Engineering Organization, partnering with groups such as Roku or Android to overcome challenges across all the platforms which stream our service

Basic Qualifications

Qualities / Experience We're Seeking

We believe the right individual will have the following skills and experience in order to be successful in the role:
• 7+ years' experience in software development
• Degree in Computer Science or related or equivalent work experience
• Experience designing, implementing and running Node.js servers in demanding high traffic environments
• Experience building service-oriented APIs (GraphQL and REST API) and cloud services (preferable against AWS)
• Fully understands the concepts of ''infrastructure as code''
• Experience writing for and deploying to AWS leveraging microservices
• Extremely technical hands-on server software experience

Additional Qualifications

Bonus Points for Experience with the following:
• Javascript, React or Angular
• MongoDB
• Redis
• PostgreSQL
• HLS video transcoding, distribution and playback
• Express
• Hapi.JS

Jobcode: Reference SBJ-gkbjo0-18-224-0-25-42 in your application.