Employee Store Program Manager

Job Description

Why PlayStation?

Employee Store Program Manager
San Mateo, CA (collab/hybrid mode)

The role of the Employee Store Program Manager is a dynamic position that will be instrumental in driving the vision and strategy of the PlayStation employee store. The PlayStation employee store program currently includes a physical store on the campus in San Mateo, CA, and an online store servicing employees across North America. This role has the unique opportunity to partner with a selected vendor to build out a new employee store program from scratch and redefine the program for the future.

As the Store Manager, you will work closely with the vendor to develop every aspect of the program to meet the needs of the business. You will also work closely with departments across the entire organization to integrate the needs of the greater organization into the planning. If you are an individual who has experience in retail management, project management, budgeting, sales, and an acute eye for picking products to feature in the store, please apply!

What you'll be doing:
• Manage launch and lifecycle marketing plans for the employee store products including, events, ecommerce, promotional and CRM activities.
• Work closely with employee store vendor to plan seasonal product assortments, source goods, and arrange pop up sales on remote campuses.
• Oversee general design direction and functionality of the employee store website to ensure an optimal user experience.
• Responsible for planning, forecasting, pricing, and Q&A for all products including PlayStation products, branded apparel & accessories.
• Manage day to day relationship with employee store vendor to oversee inventory management, sales order fulfillment, web hosting, customer service and all program KPI's.
• Create a broad strategy for store marketing communications and promotional store newsletters.
• Develop relationships across all departments to fulfil organization needs with employee product and apparel.
• Deliver product roadmaps and store profit and loss to account for revenue, COGS, SG&A, and various discretionary investments.
• Manage program budgets, vendor contracts, POs, and invoices.
• Develop a winning strategy for the employee store to maximize service offerings to include selling PlayStation products, branded apparel, and premium goods to Sony North American employees.
• Plan for and drive towards global expansion of the employee store to other countries.

What we are looking for:
• At least 5 years' experience in retail management and retail merchandising
• Demonstrated ability to manage vendor relationships & KPI's
• Website UX experience
• Highly organized with extreme attention to detail
• Demonstrated fiscal and budgetary experience
• Critical thinking, self-starter, with a high passion and drive for the gaming industry
• Ability to work under tight deadlines with composure and ease, and adapt to fluid situations
• Effectively manage multiple projects simultaneously in a fast-paced environment, adjusting priorities, timing, and solutions quickly
• Effective and thorough communication on project statuses/challenges/solutions
• Focused on deadlines and high-quality output of all projects
• Must be competent with the following computer skills: Microsoft Office, Microsoft Teams
• Bachelor's Degree

#LI-SF1

At SIE, we consider several factors when setting each role's base pay range, including the competitive benchmarking data for the market and geographic location.

Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.

In addition, this role is eligible for SIE's top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products. This role also may be eligible for a bonus package. Click here to learn more.

The estimated base pay range for this role is listed below.

$92,600 - $138,800 USD

Equal Opportunity Statement:

Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy or maternity, trade union membership or membership in any other legally protected category.

We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.

PlayStation is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

Jobcode: Reference SBJ-gqz736-3-147-56-45-42 in your application.