Vice President, User Experience & Product Design, Commerce

Job Description

Responsibilities

NBC Universal's Peacock is looking for an experienced Vice President of User Experience and Product Design to join the Commerce Product Team. The ideal candidate will have a passion for consumer-led design, technology and media and will be as comfortable leading and developing a team as rolling up their sleeves to deliver best-in-class products and experiences.

The Vice President of User Experience and Product Design is a leadership role within the Peacock Commerce team and should excel at communication at/across all levels of the organization, be successful at driving delivery, design process and structure, and be comfortable in a start-up, evolutionary culture that exists within a larger media organization. This individual will:
• Grow and nurture a team of product designers, U/X writers and design technologists
• Ideate, design, and develop product capabilities and user journeys that help Peacock acquire, monetize and enable self-service for its consumers.
• Collaborate with Marketing, Strategy, Business Development, Customer Service and Data teams to identify opportunities, refine ideas and enable commercial and consumer outcomes.
• Develop and expand a common design system, working in coordination with cross functional design teams.
• Shaping the design culture through the creation of and advocacy for best practices and standards for delivery and execution.
• Partner closely with Product, Program and Technology teams to develop processes, enable structure and establish KPIs for design team and product delivery success.
• Champion and advocate user center design principles
• Conceptualize new products and advocate for transformative product experiences

Qualifications/Requirements
• Minimum 15 years of experience as a user experience designer, interaction designer, product designer or similar role designing for mobile, web, and other applications.
• Minimum 10 years of experience successfully leading and managing multi-disciplinary design teams.
• Bachelor's Degree in Human-Computer Interaction, Product Design, Psychology, Human Factors, or related discipline
• Proven track record owning or playing a majority role in the user experience design of products, sites and/or applications.
• An online portfolio that demonstrates experience designing for merchandising, transactional and complex systems
• Excellent communication, presentation, and storytelling skills
• Proven experience with rapid, iterative research, design, and development

Desired Characteristics
• A problem-solver and innovator at heart with the practical ability to deliver products to market
• A seasoned team leader with a track record of hiring, mentoring and motivating world class designers
• A compelling combination of data-led and inspirational thinking, with a high-bar for design execution and polish
• An ability to flex from capabilities to growth-minded experience development including experience with merchandising, subscriber journeys and transactional and payment products.
• A strategic and commercial mindset to ground thinking and enable new opportunities generation.
• A relentless determination to do what is right for all Peacock customers
• A consummate collaborator, who works seamlessly with stakeholders and peers to advance and expand ideas
• An endlessly curious thinker who keeps a close eye on competitor trends, technology developments and emerging best in class design patterns
• A proven track record of developing and operating within distributed design systems and emerging brands

Jobcode: Reference SBJ-r1ybby-18-118-200-136-42 in your application.