Program Manager, Viewing Product

Job Description

Responsibilities
Welcome to Peacock, the dynamic new streaming service from NBCUniversal. Here you'll find more than a job. You'll find a fast-paced, high-flying team for unique birds that want to be at the epicenter of technology, sports, news, tv, movies and more. Our flock works hard to connect people to what they love, each other and the world around them by creating shared experiences through culture-defining entertainment.
As a company, we embrace the power of difference. Our team is committed to creating an organization that champions diversity and inclusivity for all by curating content and a workforce that represents the world around us. We continue to challenge ourselves and the industry by being customer-centric, data-driven creatures of innovation. At Peacock, we are determined to forge the next frontier of streaming through creativity, teamwork, and talent.
Here you can fly to new heights!

The Program Manager, Viewing Product will be responsible for increasing team efficiency and collaboration while managing international programs and priorities. We need a results-oriented, team player, with strong organization skills to guide complex programs through their lifecycle, including clearly communicating status, risks and remediation plans to technical and non-technical stakeholders.

Key Responsibilities
• Manage Viewing Product programs and priorities working closely with Product managers, Designers, Technology teams and Business stakeholders, including across international
• Partner closely with other PMO and Technology Delivery teams to ensure successful delivery
• Create and distribute clear and consistent program information for cross-functional teams, leadership and stakeholders on a daily, weekly or monthly cadence as needed
• Proactively identify, manage, escalate and mitigate program risks, issues and dependencies
• Facilitate and lead cross-functional working sessions for programs (i.e. Viewing Product, Client, Video, & Content workstreams), across various stakeholders and multiple time zones
• Manage Intake process, planning and roadmap activities to deliver key results based on OKRs
• Identify and implement new and improved processes, frameworks, and governance that reflect team feedback, are agile, and will scale internationally to meet global business needs
• Manage program capacity, forecasts, timelines, milestones and deliverables
• Track actions and next steps after meetings and ensure on-time delivery of agreed-upon tasks
• Solve complex operational challenges through problem-solving and critical-thinking skills
• Ensure PMO processes and governance standards are adhered to

Qualifications/Requirements
• 6+ years of program management or project management experience
• Experience planning and shipping large-scale Product, UX or Technology related programs
• Proven record of success in an agile, fast-paced and cross-functional environment
• A self-starter with excellent time-management skills and strong attention to detail
• Experience with JIRA and Confluence
• Understanding of all types of project management methodologies
• Superb written and verbal communication skills, presentation and meeting facilitation skills

Desired Characteristics
• An understanding of the streaming industry i.e. landscape, business models & trends
• Results-oriented with initiative to work as a team until the job is complete
• Highly collaborative, able to build strong relationships with cross-functional teams
• Adaptable performer who can lead effectively under pressure and significant change
• Exhibits company values: Integrity, Creativity, Teamwork, Pioneering Spirit, Ownership

Jobcode: Reference SBJ-d2qoy5-3-143-0-157-42 in your application.