Director, Commerce Product Analytics

Job Description

Responsibilities
Welcome to Peacock, the dynamic new streaming service from NBCUniversal. Here you'll find more than a job. You'll find a fast-paced, high-flying team for unique birds that want to be at the epicenter of technology, sports, news, tv, movies and more. Our flock works hard to connect people to what they love, each other and the world around them by creating shared experiences through culture-defining entertainment.

As a company, we embrace the power of difference. Our team is committed to creating an organization that champions diversity and inclusivity for all by curating content and a workforce that represents the world around us. We continue to challenge ourselves and the industry by being customer-centric, data-driven creatures of innovation. At Peacock, we are determined to forge the next frontier of streaming through creativity, teamwork, and talent.

Here you can fly to new heights!

The Director will be the analytics partner for the Commerce Product team(s), driving improvements in understanding customer acquisition and journey, while recommending solutions through data insights and experimentation. The individual will be responsible for product KPIs, insights and analysis. The Director will also partner with other data and decision science teams to share best practices and improve capabilities around data modeling, testing, personalization and visualization. They will build out a best-in-case product analytics team with a diverse set of skills to help meet business and product goals.

Responsibilities include, but are not limited to:
• Lead a team of analytics professionals focused on hypothetical data analysis projects that grow the product through insights and experimentation
• Partner with commerce product team to create objectives and key results (OKRs) to determine product KPIs and measures of success
• Proactively perform data exploration on user behavior, segmentation/cohort analysis, conversion funnel and analysis
• Merge transactional and customer level data with commerce product usage in order to drive deep segmentation and cohort analysis.
• Collaborate with Testing and Experimentation team.
• Prepare dashboards for with visualizations and KPI tracking for senior executives
• Present research on user behavior, product enhancements, and metrics development / methodology to all levels of the company ensuring transparency and partnership

Qualifications/Requirements
• 5+ years of applied experience in a media entertainment/technical role with a strong focus on analytics, product, project management, & user behavior
• 3+ years of people management / history of elevating a team
• BA/BS in technical or quantitative disciple or significant relevant work experience
• Experience analyzing data in digital analytics platforms (e.g. Adobe Analytics, Google Analytics, Mixpanel, etc.)
• Coding skills for analytics and data analysis (Python, R, SQL, etc.)
Experience performing analysis with large datasets, i.e. Amazon AWS, Snowflake, or Google Big Query
• Experience building statistical models and running experiments

Desired Characteristics
• A great storyteller and communicator, and can build relationships with a diverse set of stakeholders
• Ability to collaborate and work in partnership with different parts of the organization
• Combination of technical skill sets and business savvy to interface with all levels of the organization
• Ability to work independently, multitask, and drive your own projects
• A passion for TV and movies and defining the future of entertainment.

Jobcode: Reference SBJ-gpmeqe-18-116-40-47-42 in your application.